General Manager: Club Pilates

17 hours ago


Happy Valley, United States Riser Fitness, LLC Full time
Job Opportunity

We are seeking a highly motivated and experienced General Manager to lead our Club Pilates studio in Happy Valley, Oregon. As a key member of our team, you will be responsible for overseeing all studio functions, driving membership growth, and ensuring exceptional customer service.

About the Role

The General Manager will report to the District Manager and/or Director of Sales and will be responsible for:

  • Leading sales efforts and driving membership growth
  • Managing staff schedules and ensuring accurate inventory counts
  • Training and supervising Sales Associates
  • Hiring and managing instructors at the studio
  • Proficiency in ClubReady, including revenue reports and attendance reports
  • Reviewing instructor evaluations and assisting with mentorship and disciplinary action as needed
  • Independently making decisions related to high-level customer service
  • Collecting outstanding dues and maintaining cleanliness and organization of the studio
  • Enforcing Club Pilates policies and procedures
  • Scheduling and participating in networking and community events
  • Strategically managing marketing campaigns to generate leads for the studio
Requirements

To be successful in this role, you will need:

  • 2+ years of retail/service sales or fitness sales experience
  • Confidence in generating personal sales and training Sales Associates in sales
  • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
  • Excellent communication and interpersonal skills
  • Ability to excel in a fast-changing, diverse environment
  • Ability to recognize areas of improvement and make changes using good judgment
  • An affinity and passion for fitness
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, and able to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy and able to handle confidential information
  • Ability to work harmoniously with co-workers, clients, and the general public
  • Proficiency with computers and Studio software
About Riser Fitness, LLC

Riser Fitness, LLC is one of the nation's largest multi-unit developers of the Club Pilates franchise system. With over 36 locations in AZ, CA, CO, OR, and WA, we are committed to providing affordable and accessible Pilates to the community. We offer premium benefits, including employee status, health insurance, and consistent bonus plans.

We are growing and seeking talented individuals to join our team. If you are passionate about fitness and have a strong work ethic, we encourage you to apply for this exciting opportunity.


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