Club Operations Supervisor

4 days ago


Augusta, Georgia, United States One and Only Fitness Consulting Full time
Job Title: Club Operations Supervisor

Location: Augusta, GA

Estimated Salary: $55,000 - $75,000 per year

Job SummaryWe are seeking a skilled Club Operations Supervisor to oversee daily operations at our Augusta location. As a key member of our management team, you will be responsible for ensuring smooth day-to-day operations, providing excellent customer service, and maintaining a safe and clean environment.

Key Responsibilities• Supervise daily operations, including front desk, membership services, and sales teams
   • Provide exceptional customer service, responding to member inquiries and resolving issues promptly
   • Maintain a clean and organized facility, adhering to safety and hygiene standards
   • Collaborate with the Assistant Manager to develop and implement operational strategies to improve efficiency and productivity
   • Analyze operational data to identify areas for improvement and develop actionable insights

Requirements• Experience: 1+ year of health club operations experience, preferably in a supervisory role
   • Customer service skills: Proven ability to provide excellent customer service, responding to member inquiries and resolving issues promptly
   • Operations management skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
   • Safety and maintenance: Knowledge of safety and maintenance procedures, with the ability to maintain a clean and organized facility

BenefitsWe offer a comprehensive benefits package, including health, dental, and vision insurance, as well as opportunities for growth and development.

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