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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at gLeaf, a branch of The Cannabist Company.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to provide exceptional customer service in a fast-paced retail environment.
Key Responsibilities- Customer Service: Provide accurate and efficient service to customers, ensuring a positive and engaging experience.
- Product Knowledge: Develop and maintain in-depth knowledge of cannabis products, strains, and industry regulations.
- Order Processing: Process customer orders accurately and efficiently using the dispensary's POS system.
- Inventory Management: Collaborate with inventory to ensure organized product distribution and maintain stock levels.
- Store Maintenance: Maintain a clean and organized store environment, adhering to company standards.
- Education and Training: Stay informed on medical cannabis laws and trends, and maintain knowledge of products and industry regulations.
- Education: High school diploma or GED required.
- Experience: Previous dispensary or cannabis production experience preferred, with 1-2 years in customer service.
- Skills: Excellent communication, problem-solving, cash handling, concentration, and ability to represent the gLeaf Brand.
- Physical Requirements: Ability to move, stand, sit for extended periods, lift and carry up to 25 lbs, and more.
The Cannabist Company, previously Columbia Care, is a leading provider of cannabis products and services across the U.S., with licenses in 16 jurisdictions.
We offer a variety of products and brands, focusing on quality and innovation.
As a top employer in the cannabis industry, we are committed to providing a positive and inclusive work environment, with competitive wages, holidays, vacation time, 401K, health plans, and more.
