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Care Coordinator

2 months ago

Katy, Texas, United States A Hug Away Full time
About A Hug Away Healthcare, Inc.

A Hug Away Healthcare, Inc. is a veteran-owned, minority-owned, woman-owned, and small business entity, proudly certified as a historically underused business. We are passionate about delivering exceptional home health and hospice care, ensuring that our patients and their families receive the best possible support.

Key Responsibilities
  • Coordinate and manage the intake process for new home health and hospice referrals.
  • Ensure every referral knows they are special to us, providing a personal touch that sets us apart.
  • Build and maintain strong relationships with referral sources, ensuring they are eager to send us their next referral.
  • Accept payments and Schedule appointments and coordinate care efficiently, even under pressure.
  • Understand and navigate insurance authorizations to ensure timely and accurate service delivery.
  • Communicate with a smile in your voice, demonstrating empathy and a genuine heart for helping those who are sick and hurting.
  • Assist with staffing and scheduling needs, leveraging HR experience to find the right personnel.
Requirements
  • Experience in home health and hospice coordination of care is a plus.
  • Ability to multi-task and thrive in a fast-paced environment.
  • Strong organizational and communication skills.
  • A genuine desire to help others and make a difference.
  • Proficiency in relevant scheduling and coordination tools.
  • Ability to work independently and as part of a team.
What We Offer
  • Comprehensive Benefits Package: Health, dental, and vision insurance with employer contributions.
  • Annual Profit Sharing Plan: Share in the success you help to create.
  • Supportive Work Environment: Be part of a team that values collaboration and professional growth.
  • Long-Term Stability: we are looking for someone who wants to grow with us for the long haul.