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Resident Experience Coordinator
1 month ago
Resident Experience Coordinator Job Summary
At Inspired Living at Lakewood Ranch, we're seeking a dedicated Resident Experience Coordinator to oversee all resident activities and create a welcoming community atmosphere. This role involves coordinating internal and external activities, developing monthly activity calendars, arranging entertainment, and communicating with management to meet resident needs.
Key Responsibilities
- Assess Resident Needs
Meet with new residents to determine their activity preferences and create a personalized experience. Orient residents to the activity program and provide guidance on accessing activities.
Coordinate Resident ActivitiesDevelop and implement a calendar of events that cater to intellectual, physical, spiritual, and social needs. Promote activities within the building to improve resident participation. Follow the schedule and make minimal changes or cancellations.
Plan Quarterly EventsOrganize quarterly events for marketing purposes, which also serve as opportunities to engage with residents. Collaborate with the Community Relations Director and other management staff to plan, advertise, set up, and clean up these events.
Provide TransportationOffer transportation for resident activities and other needs, including site-seeing trips, destination locations, and medical trips. Coordinate activity outings and medical visit transportation with the assisted living community.
Ensure a Safe Work EnvironmentMaintain a safe work environment and comply with safety protocols. Manage workplace injuries and communicate with the management company and care providers as needed.
Foster TeamworkEncourage teamwork, show initiative in overcoming obstacles, and take actions that assist others beyond job responsibilities. Have a positive impact on coworkers, residents, and visitors.
Requirements
- High School Diploma or equivalent required
- Associate or Bachelor's Degree in Social Service, Business, or a related field preferred
- Proven management experience and ability to manage staff
- Minimum of three years' experience in assisted living preferred
- Experience with Microsoft Word and Excel preferred
Apply today to join our team and learn why Inspired Living at Lakewood Ranch is a certified Great Place to Work.
