Senior Claims Executive

5 days ago


Denver, Colorado, United States IMA Financial Group Full time
Senior Claim Executive Job Description

IMA Financial Group is seeking a highly skilled Senior Claim Executive to join our team. This role is responsible for advocating for and interacting with clients on claim resolutions and matters.

Key Responsibilities:
  • Maintain a proactive approach to claim resolutions and strategies
  • Communicate timely claim information to internal and external clients
  • Maintain strong relationships with internal and external clients
  • Participate in presentations, including new business, RFPs, claim reviews, and renewals
  • Develop a strong working knowledge of IMA and carrier computer systems/programs
  • Assist the Claims Manager with claim staff management, including training and development
  • Develop and expand relationships at local, regional, and national levels with carriers, TPAs, Legal Resources, and Experts
  • Expand knowledge and expertise in all lines of coverage
  • Assist on claims projects, reports, loss runs, or other tasks as assigned
  • Attend insurance-related seminars, including continuing education classes
  • Direct the activities of the Workers' Compensation Care Coordinator team members in the processing, monitoring, management, and advocacy of claims
  • Manage associates, including performance reviews, hiring and placement, resolving customer complaints, and salary and budget planning
  • Review and assign claims and/or accounts to appropriate staff to ensure aggressive processing, adjustment, and management for the client
  • Contribute to the hiring and development of staff members and identifies areas for improvement or growth
  • Perform functions of the role within an IMA office 0-50% of the time
  • Support and demonstrate IMA's core values
  • Value and understand the importance of diversity, equity, and inclusion among all IMA associates
Requirements:
  • 5+ years of similar or related experience
  • Bachelor's degree or work experience equivalent to a college degree
  • Systems skills - Applied Epic, Carrier websites strongly preferred
  • Experience with MS Office products required (specifically PowerPoint, Outlook, Word, and Excel)
  • Exceptional technical skill and knowledge of coverage and claims handling
  • Moderate travel required (25-50%)
  • Prefer college graduate or prior claims or general insurance experience
  • Excellent communication and negotiation skills
  • Required: Strong mathematical and reasoning skills
  • Ability to discuss and solve claim problems with clients and insurance carriers

IMA Financial Group offers a competitive salary range of $138,600-$165,900 USD and a comprehensive benefits package, including annual performance bonus, stock purchase, medical plans, prescription drugs, dental, vision, family assistance program, FSA, HSA, pre-tax parking plan, 401(k), life/AD&D, accident, critical illness, hospital indemnity, long-term care, short-term disability, long-term disability, business travel accident, identity theft, paid time off, flexible work options, paid holidays, sabbatical, gift matching, health club reimbursement, and personal and professional development opportunities.



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