IT Lifecycle Management Specialist
3 weeks ago
We are seeking an IT Lifecycle Management Specialist to join our team, responsible for the execution of end-to-end IT asset lifecycle management for the entire enterprise. This includes monitoring, recording, and tracking of assets to ensure compliance with vendor contracts, licenses, entitlements, policies, and safekeeping.
Key Responsibilities:
- Reviewing vendor activity for new purchases and returns to drive record keeping into the configuration management database (CMDB), tagging, and updating the CMDB and client management (CM) systems for asset assignment, location, service status, etc.
- Monitoring stock and initiating purchases for all end-user IT equipment and supplies for tech support, life-cycle, and other IT areas at New Jersey and other Freedom locations
- Overseeing and reporting on the processing of tickets for terminated associates, including interacting with supervisors, HR, and IT staff to maximize equipment recovery
- Coordinating IT asset disposals at all locations
- Creating ad hoc and custom reports, as well as maintaining various Excel reports with CMDB and CM data and leading the move to BI reporting
- Supporting other areas of IT, including Desktop Engineering, IT Implementation, Security, Tech Support, Business Support, as assigned
- Administration of major software portals for Adobe, Microsoft, AWS, IBM to manage license assignment utilization reporting, optimization, and license compliance
- Participating in ITAM improvement initiatives and inter-organizational teams
Requirements:
- Advanced Excel, Word, and PowerPoint skills and experience, including pivot tables, vlookups, mail merges, and other advanced functions
- Extensive knowledge of hardware, peripherals, connectivity standards for video, networking, accessories, printers, and other devices
- Experience with all Office applications: Word, Excel, PowerPoint, Notes, Access, Teams
- Advanced knowledge of common concepts, practices, and procedures within the IT service field and software licensing
- Excellent organizational and relational skills
What We Offer:
- Estimated salary: $85,000 - $110,000 per year, depending on experience
- A casual work environment with 4 days on-site and 1 day remote
- The opportunity to work with a rapidly growing company, with up to 3,000 new employees in the last month
About the Company:
Freedom Mortgage is a rapidly growing company, having grown by 3,000 people in the last month. We are committed to providing competitive advantage through support and maintenance contracts, and are seeking an IT Lifecycle Management Specialist to join our team.
Location: Moorestown, New Jersey, United States, 08057
Additional Information: This is a huge financial risk for our company if we don't get it resolved at the rate we're growing (losing $$ not knowing where these devices are - who's keeping them, who's returning them, etc.)
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