Insurance Service Representative

4 days ago


Newport News, Virginia, United States BayPort Credit Union Full time
Insurance Service Representative

The primary objective of this role is to provide exceptional service to members and potential members of BayPort Credit Union's insurance division.

Key Responsibilities:

  • Assist insurance sales agents with billing, claims, policy issuance follow-up, and documentation.
  • Perform basic administrative tasks and handle incoming phone calls.
  • Respond to member inquiries and requests via verbal and written correspondence.
  • Support sales goals and referral efforts; quote new business when necessary.
  • Cultivate and retain member relationships by providing quality service with a professional attitude.

Core Values:

  • Integrity
  • Communication
  • Diversity
  • Innovation
  • It's On Me
  • One Team

Requirements:

  • High School education or equivalent
  • Previous experience in the insurance service industry
  • Acceptable credit rating and criminal background check

Initial Training: The initial 4-week training period requires travel to the Virginia Beach office.

Equal Employment Opportunity: BayPort Credit Union is an EEO/AA employer and maintains a drug-free workplace.



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