Insurance Service Representative
4 days ago
The primary objective of this role is to provide exceptional service to members and potential members of BayPort Credit Union's insurance division.
Key Responsibilities:
- Assist insurance sales agents with billing, claims, policy issuance follow-up, and documentation.
- Perform basic administrative tasks and handle incoming phone calls.
- Respond to member inquiries and requests via verbal and written correspondence.
- Support sales goals and referral efforts; quote new business when necessary.
- Cultivate and retain member relationships by providing quality service with a professional attitude.
Core Values:
- Integrity
- Communication
- Diversity
- Innovation
- It's On Me
- One Team
Requirements:
- High School education or equivalent
- Previous experience in the insurance service industry
- Acceptable credit rating and criminal background check
Initial Training: The initial 4-week training period requires travel to the Virginia Beach office.
Equal Employment Opportunity: BayPort Credit Union is an EEO/AA employer and maintains a drug-free workplace.
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