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Medical Clerk
2 months ago
We are seeking a highly organized and detail-oriented Medical Clerk to join our team at the Center for Elders Independence. As a Medical Clerk, you will provide essential support to our clinic staff and participants, ensuring seamless communication and data entry.
Key Responsibilities- Provide clerical support to the clinic, including answering phones, data entry, and maintaining accurate records.
- Coordinate with other CEI departments, pharmacies, and providers to ensure efficient communication and scheduling.
- Assist with scheduling internal appointments, including podiatry, dental, and psychiatry, as well as recurring outside treatments.
- Enter and maintain appointments in the computer database, ensuring accuracy and up-to-date information.
- May assist with scheduling appointments with external providers and diagnostics, as requested.
- Arrange for equipment, escorts, interpreters, and transportation for internal and external appointments.
- Advises participants/family of scheduled appointments and prepares and sends necessary paperwork to skilled nursing homes.
- May assist with monitoring the clinic fax inbox and maintaining clinic file drawers and binders.
- Answers clinic telephones, following phone etiquette guidelines, and takes messages.
- Responsible for data entry of all outpatient procedures for referral and billing purposes.
- May assist with maintaining data on clinic appointments, inventory, and equipment, as well as keeping the clinic clean.
- Medical Assistant certification preferred.
- Two years of experience in a clerical role, clinical setting preferred.
- Knowledge of medical terminology, including the ability to use correctly and spell a wide variety of medical terms.
- Familiarity with and knowledge of Universal Precautions.
- Ability to work in an organized fashion, aid in participant traffic flow, and work cooperatively with other members of the clinic.
- Ability to work in a stressful situation, handle emergencies, and assist providers in an appropriate manner.
- Current CPR + First Aid Certification.
- Good computer data entry skills.
- Ability to work as a team player in a multi-cultural, inter-disciplinary setting.
- Good verbal and written communication skills.
- Customer service oriented with a friendly, courteous communication style.
- Experience with electronic health records, data entry, and MS Office systems preferred.
- Detail oriented.
- Bi-lingual English-Spanish, English-Cantonese, English-Korean preferred.
The Center for Elders Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation. We provide high-quality, affordable, integrated health care services to the elderly, promoting autonomy, quality of life, and the ability to live in their communities.
We are a growing company that offers stability and continues to thrive. Our capitation healthcare plan is a unique approach to healthcare, where we are paid a set amount for each person enrolled in our program, regardless of whether they seek care.
