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Senior Lead, Business Intelligence

4 weeks ago

Charlotte, North Carolina, United States BrightSpeed Full time

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

We are seeking a highly skilled Senior Lead, Business Intelligence to join our rapidly growing IT organization. In this role, you will build and maintain reporting & insights systems that support our entrepreneurial business requirements.

You will have a strong background in identifying solutions amidst large and complex data sets and the ability to transform insights into strategic opportunities.

In this position, you will be required to have a strong hands-on skills and experience as well as establishing close business relationships and stakeholders across the Field Operations and Service Assurance organizations.

Key responsibilities include:

  • Design, develop and maintain our reporting infrastructure using the various reporting stacks including Power BI, SSRS, Tableau, Looker, and QlikSense
  • Lead efforts to apply software engineering best practices to analytics solutions
  • Lead the efforts for platform documentation, version controlling, and production releases
  • Utilize understanding of multiple data structures and sources to design, develop and implement decision support solutions, including data visualization, business intelligence, or data collection
  • Conduct research and analysis of business situations to contextualize and summarize data for end users
  • Develop innovative approaches to address complex data issues and business problems
  • Collaborate with internal stakeholders to define business requirements and uses those requirements to develop business intelligence reports
  • Evaluate business needs and objectives to inform your data architecture design solutions
  • Analyze data from internal and external sources to ensure accurate data for analysts & business consumption
  • Create reusable datasets ready for analysis by other analysts

Requirements:

  • Bachelor's degree in Statistics, Computer Science, MIS, or similar quantitative field preferred
  • 4+ years of relevant experience as a data analyst, data engineer, IB developer or BI analyst with a strong technical foundation
  • Experience with Microsoft Azure and Google Cloud Platform preferred
  • Hands-on development experience with at least one of the leading reporting tools, including Power BI, SSRS, Tableau, Looker, and QlikSense
  • Solid experience in scripting with SQL, Python, JSON, LookML, and/or R
  • Solid understanding of best engineering practices for the full software development life cycle (SDLC), including coding standards, code review, source control, build, test, deploy, and operations
  • Deep understanding of data warehousing concepts, database designs and data architecture
  • Experience with big data technologies and advanced data analytics
  • Good written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Demonstrated strong interpersonal skills, leading, and participating in a team environment
  • Ability to work in a fast-paced environment concurrently on multiple projects with varying deadlines
  • Commitment to excellence - quality, detail and deadline driven
  • Ability to work independently without frequent direction
  • An entrepreneurial mindset and take ownership attitude

Why join us?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.

We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce.

At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances.

We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health.

Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result.

A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled