Field Service Technician Specialist
4 days ago
At Facsimile Communication Industries, Inc, we are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing on-site customer service and ensuring that equipment is in optimum operating condition.
The ideal candidate will have a strong mechanical and electronic background, with experience working on digital copiers and/or laser printers. Additionally, they must possess excellent communication skills, be able to work independently, and demonstrate a positive attitude.
Key Responsibilities:
- Accurately diagnose, repair and maintain equipment at customer sites
- Manage and maintain a highly accurate parts inventory via handheld device
- Receive, prioritize and accurately close service calls via handheld device
- Assist with equipment installations as needed
- Keep current with new technology through off-site manufacturer's classes and online training
- Communicate equipment problems and solutions to fellow technicians
- Project a positive company image through proper attire, exceptional communication skills, and personal grooming
Requirements:
- A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience
- Computer literate and basic knowledge of networking
- Electronic & mechanical experience/aptitude
- Experience working on digital copiers and/or laser printers (Konica Minolta, HP experience is a plus)
- Valid driver's license with an excellent driving record and reliable transportation
Benefits:
- Competitive Salary: $60,000 - $80,000 per year (based on experience)
- Cell Phone
- Mileage Reimbursement
- Paid Holiday, Vacation and Sick Time
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