Service Equipment Specialist
3 days ago
We are seeking a skilled Service Equipment Specialist to join our team at KR WOLFE INC.
As a Field Service Technician, you will be responsible for the installation, repair, and maintenance of healthcare equipment. The ideal candidate will have 1+ years of experience in field service with Electro-Mechanical devices, as well as proficiency in Microsoft Office and PC device connections.
The salary for this position is estimated to be between $28.00 and $32.00 per hour.
About the JobJob Description:
In this role, you will perform various tasks including troubleshooting and repairing client equipment, installing AV, Electrical, and/or Mechanical equipment, and accurately completing daily timecards and documenting activities extensively through notes and pictures.
- Troubleshoot and repair client equipment
- Install AV, Electrical, and/or Mechanical equipment for clients
- Employee must accurately complete daily timecard, document activities extensively through notes and pictures, complete and manage one's own expense reports, and various other forms and documents as a regular course of business
- Employee shall care for and ensure all company and client property remains in good condition
- Employee will prepare documents using Microsoft Office Suite (Excel, Word, Outlook, Salesforce etc.)
- Employee must demonstrate professional etiquette with team members, superiors & clients at all times
- Employee shall demonstrate strong oral and written communication skills at all times
- Employee will perform basic math
- Employee will be required to solve problems, escalating matters to KRW leadership as necessary
- Employee must read, interpret and understand schedules
- Employee must demonstrate positive customer communication at all times
- Employee must maintain environmental awareness at all times
- Employee must adhere to safety measures at all times
Experience Required:
- High School Diploma or GED
- 1+ years of field service experience with Electro-Mechanical devices
- 1+ years of experience working with Microsoft Office
- 1 + years of experience working with PC Device connections and Network settings, including but not limited to: serial port and USB connections, resource selection and IP address settings
- 1+ years of experience in testing, repairing, and maintaining capital equipment
- 1+ years of experience working with electronics and computer background
- 1+ years of experience in the use of mechanical and hand tools and service test equipment
Preferred Qualifications:
- Technical degree in areas such as Plumbing, Electronics, Computer Repair
- Associate degree in engineering, science, or technical field
- Previous professional experience in Plumbing, Electronics, Computers
- Customer-facing experience preferred
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