Service Equipment Specialist

3 days ago


Buffalo, New York, United States KR WOLFE INC. Full time

We are seeking a skilled Service Equipment Specialist to join our team at KR WOLFE INC.

As a Field Service Technician, you will be responsible for the installation, repair, and maintenance of healthcare equipment. The ideal candidate will have 1+ years of experience in field service with Electro-Mechanical devices, as well as proficiency in Microsoft Office and PC device connections.

The salary for this position is estimated to be between $28.00 and $32.00 per hour.

About the Job

Job Description:

In this role, you will perform various tasks including troubleshooting and repairing client equipment, installing AV, Electrical, and/or Mechanical equipment, and accurately completing daily timecards and documenting activities extensively through notes and pictures.

  • Troubleshoot and repair client equipment
  • Install AV, Electrical, and/or Mechanical equipment for clients
  • Employee must accurately complete daily timecard, document activities extensively through notes and pictures, complete and manage one's own expense reports, and various other forms and documents as a regular course of business
  • Employee shall care for and ensure all company and client property remains in good condition
  • Employee will prepare documents using Microsoft Office Suite (Excel, Word, Outlook, Salesforce etc.)
  • Employee must demonstrate professional etiquette with team members, superiors & clients at all times
  • Employee shall demonstrate strong oral and written communication skills at all times
  • Employee will perform basic math
  • Employee will be required to solve problems, escalating matters to KRW leadership as necessary
  • Employee must read, interpret and understand schedules
  • Employee must demonstrate positive customer communication at all times
  • Employee must maintain environmental awareness at all times
  • Employee must adhere to safety measures at all times
Requirements

Experience Required:

  • High School Diploma or GED
  • 1+ years of field service experience with Electro-Mechanical devices
  • 1+ years of experience working with Microsoft Office
  • 1 + years of experience working with PC Device connections and Network settings, including but not limited to: serial port and USB connections, resource selection and IP address settings
  • 1+ years of experience in testing, repairing, and maintaining capital equipment
  • 1+ years of experience working with electronics and computer background
  • 1+ years of experience in the use of mechanical and hand tools and service test equipment

Preferred Qualifications:

  • Technical degree in areas such as Plumbing, Electronics, Computer Repair
  • Associate degree in engineering, science, or technical field
  • Previous professional experience in Plumbing, Electronics, Computers
  • Customer-facing experience preferred


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