Operations Manager

6 hours ago


Lancaster, Pennsylvania, United States CVS Health Full time
Operations Manager Job Description

At CVS Health, we're committed to delivering exceptional healthcare services to our customers. As an Operations Manager, you'll play a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Lead and manage a team of store crew members to achieve sales and inventory management goals.
  • Supervise and direct activities of the store's crew, ensuring effective communication and a positive work environment.
  • Support the Store Manager in developing and implementing action plans for operational and service improvement.
  • Assist customers with their questions, problems, and complaints, promoting CVS customer service culture.
Requirements:
  • Deductive reasoning ability, advanced analytical skills, and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
What We Offer:
  • A competitive salary range of $17.00 - $29.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision benefits.
  • A 401(k) retirement savings plan and an Employee Stock Purchase Plan.
  • A fully-paid term life insurance plan and short-term and long-term disability benefits.
  • Well-being programs, education assistance, and free development courses.
  • A CVS store discount and discount programs with participating partners.

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