**Director, Financial Crimes Operations**

2 weeks ago

San Francisco, California, United States Circle Full time
About the Role

Circle is seeking an experienced leader to oversee the Global Investigations Operations team. This individual will be responsible for managing all aspects of financial crimes investigations operations, including a team of specialist investigators and transaction monitoring workflows.

Key Responsibilities
  • Develop and execute the strategy for the Investigations Operations program to ensure compliance with regulatory requirements and Circle's risk management framework.
  • Manage alert review, investigation, and Suspicious Activity Report (SAR) filing processes for Circle's global entities.
  • Lead teams of alert specialists and investigators in conducting global investigations to the highest standards.
  • Provide investigative analysis, decision support, and challenge to case recommendations.
  • Collaborate with the Financial Crimes Compliance team to develop and implement Circle's FCC programs, ensuring consistency across geographies and balancing local regulatory requirements and customer experience.
  • Develop, maintain, and review policies, procedures, and processes to ensure compliance with internal, legal, and regulatory standards.
  • Analyze trends and patterns in alerts for suspicious behavior and lead program adjustments to address emerging risks.
  • Develop and monitor key performance indicators (KPIs) and risk indicators (KRIs) for various internal forums, including Executive Leadership and Board-level reporting.
  • Stay up-to-date with regulatory, compliance, and enforcement developments in the cryptocurrency industry to ensure Circle's control environment remains effective.
  • Promote a culture of compliance and operational excellence within the investigations teams.
  • Present to regulators, examiners, and auditors performing reviews of the Compliance program.
Requirements
  • 12+ years of relevant experience in AML/CTF transaction monitoring and/or related investigative roles, including 5+ years of experience managing teams.
  • Compliance experience in banking, consulting, or cryptocurrency required; experience in RegTech or Fintech companies preferred.
  • First-class investigative capabilities and problem-solving skills, with the ability to bring structure to ambiguous problems and generate hypotheses.
  • Strong operational focus and experience managing large, global teams.
  • Deep understanding of payment methods and transaction types, including correspondent banking and merchant acquiring.
  • Extensive experience with blockchain analytics tools, including TRM Labs, Chainalysis, and Elliptic.
  • Extensive knowledge of SAR filing requirements in the US and global jurisdictions.
  • Excellent communication skills, with the ability to translate complex issues for technical and non-technical audiences.
  • Ability to structure, manage, and coordinate complex cross-enterprise projects and processes with multiple work streams and stakeholders.
  • Broad and deep knowledge of financial crime typologies and risks, and how detection methods can be developed to mitigate these.
  • Experience collaborating cross-functionally and driving results while working with a wide variety of stakeholders.
  • A get-things-done mindset, with the ability to think strategically and take initiative to move forward tactically.
  • Experience and comfort working in an ever-changing industry, with the flexibility to quickly react to changing demands.
  • CAMS, CFCS, or CFE certification is a plus.
  • Experience/familiarity with Slack, Apple MacOS, and GSuite.

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