Helpdesk Support Specialist

4 weeks ago


Blanchester, Ohio, United States Hitachi Full time
Job Summary:

The purpose of this position is to maintain, install, and troubleshoot IT related systems and hardware to ensure reliable operations through the use of the IT helpdesk.

Key Responsibilities:
  • Researches and implements technological strategic solutions related to Helpdesk support
  • Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
  • Responds to requests for technical support.
  • Documents, tracks, and monitors the problem to ensure a timely resolution.
  • Troubleshooting and installation knowledge of Microsoft Client Operating systems, Windows 7/8.1/10/11, Microsoft Office, and Imaging technologies
  • Deploy hardware as needed.
Requirements:
  • Strong customer service skills with the ability to handle multiple tasks with frequent interruptions.
  • Understanding of computer hardware (SSD, RAM, Processor, etc.)
  • Knowledge and understanding of IT systems, and how they interconnect.
  • Familiarity with mobile devices: iPhone and iOS
  • Basic Working knowledge of TCP/IP and LAN Networking
  • Adhere to all safety policies & guidelines
  • Willingness to take on special projects as directed by management.
Education: Associates Degree in IT or related area, applicable certificates, or equivalent IT experience

Experience: Minimum of 1 year of experience, certifications relevant to the position will receive higher consideration

Working Conditions:
  • Physical Demands:
    • Team Member may be required to stand, sit, squat, walk, bend, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
    • Work in a safe and professional manner while adhering to all regulatory requirements (OSHA, EPA, State, and Federal regulations, etc.).
    • Comprehend and adhere to management directions and/or safety instructions with no restrictions.
    • Effectively communicate in Business English language.
    • Pull, push, carry, lift, or move items up to 50 lbs. throughout the work shift without assistance, as required by job duties.
    • Pull, push, carry, lift or move materials/people/items/equipment weighing over 50lbs or more during the work shift, with the use of Company provided devices as required by job duties.
  • Travel: The candidate may need to travel domestically and possibly internationally
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

  • Blanchester, Ohio, United States Hitachi Full time

    Job Summary:The Helpdesk Technician role at Hitachi involves maintaining, installing, and troubleshooting IT-related systems and hardware to ensure reliable operations. This position requires strong customer service skills, technical knowledge, and problem-solving abilities.Key Responsibilities:Provide technical support to end-users on various issues,...


  • Blanchester, Ohio, United States Hitachi Astemo Americas, Inc. Full time

    Job Summary:The Helpdesk Technician will be responsible for maintaining, installing, and troubleshooting IT-related systems and hardware to ensure reliable operations through the use of the IT helpdesk.Key Responsibilities:Research and implement technological strategic solutions related to Helpdesk supportProvide support to end-users on a variety of issues,...


  • Blanchester, Ohio, United States Hitachi Full time

    Job Summary: We are seeking a skilled Helpdesk Technician to join our team at Hitachi ASTEMO Americas, Inc. in Blanchester, Ohio, United States of America.Key Responsibilities:Provide technical support to end-users on various IT-related issues.Research and implement strategic solutions to resolve technical problems.Deploy hardware as needed and troubleshoot...

  • IT Support Specialist

    4 weeks ago


    Blanchester, Ohio, United States Hitachi Full time

    Job Summary: We are seeking a skilled IT Support Specialist to join our team at Hitachi ASTEMO Americas, Inc. The ideal candidate will have a strong background in IT systems, hardware, and software, with excellent customer service skills and the ability to troubleshoot technical issues.Key Responsibilities:Provide technical support to end-users via phone,...


  • Blanchester, Ohio, United States Good Samaritan Full time

    Job SummaryGood Samaritan Hospital is seeking a skilled Receptionist to join our team. As a Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience. You will be responsible for scheduling appointments, maintaining patient records, and ensuring the smooth operation of the front desk.Key...

  • Nurse Care Specialist

    4 weeks ago


    Blanchester, Ohio, United States The Laurels of Milford Full time

    Unlock Your Nursing PotentialThe Laurels of Milford is seeking a skilled Registered Nurse to join our team as a Nurse Care Specialist. As a key member of our medical unit, you will have the opportunity to utilize your nursing expertise and leadership skills to make a meaningful impact on the lives of our residents.Key Responsibilities:Supervise and...


  • Blanchester, Ohio, United States Bright Horizons Children's Centers Full time

    Night Shift Child Care OpportunityImagine your future as a teacher with a world-class team where you make a difference for children every day. Imagine learning from experts in your field, and having the opportunity to earn your college degree - for free. Imagine it all as a Bright Horizons Teacher.Full-time position now available working with all ages. You...


  • Blanchester, Ohio, United States TRIGO Global Quality Solutions Full time

    Job DescriptionTRIGO Global Quality Solutions is seeking a Quality Assurance Specialist to provide quality services and support for all missions assigned to a manufacturing or warehouse site while ensuring a healthy and safe work environment.Key Responsibilities:Act as an impartial third party between the production source and the customer facility to ensure...


  • Blanchester, Ohio, United States Parrish Consulting Services, Inc. Full time

    Job Summary:The Network Specialist at Parrish Consulting Services, Inc. will be responsible for maintaining and optimizing the company's network infrastructure. This individual will work closely with the IT team to ensure network integrity, security, and performance.Key Responsibilities:Maintain and monitor the network infrastructure, ensuring stability and...


  • Blanchester, Ohio, United States Signal Energy Constructors Full time

    Job DescriptionAt Signal Energy Contractors, we are seeking a highly skilled and experienced Field Operations Manager - Survey Specialist to lead our survey team in the field. This key role is responsible for overseeing the survey work, ensuring accurate data collection, and timely delivery of survey results. The ideal candidate will have a strong background...

  • Nurse Practitioner

    4 weeks ago


    Blanchester, Ohio, United States Matrix Medical Network Full time

    Job SummaryMatrix Medical Network is seeking a skilled Nurse Practitioner to join our team as a PRN/Part Time Home Risk Assessment Specialist. In this role, you will conduct comprehensive health assessments in the comfort of patients' homes, identifying potential health risks and providing personalized care recommendations.Key Responsibilities:Conduct...


  • Blanchester, Ohio, United States Deaconess Full time

    Job OverviewAs a Food Services representative at Deaconess, you will play a critical role in continuing the healing mission of our organization. We strive to help our staff be successful and confident in any position they hold by promoting cross-training within the department. Within the title of Food and Nutrition Ambassador, there are several roles that...


  • Blanchester, Ohio, United States The Laurels of Blanchester Full time

    Make a Difference in the Lives of OthersAre you a compassionate and empathetic individual who is passionate about providing exceptional care to others? Do you have a strong desire to work in a dynamic and supportive environment where you can grow and develop your skills?As a Certified Nursing Assistant (CNA) at The Laurels of Blanchester, you will have the...


  • Blanchester, Ohio, United States The Laurels of Milford Full time

    Respiratory Therapist OpportunityWe are seeking a skilled Respiratory Therapist to join our team at The Laurels of Milford. As a key member of our healthcare team, you will play a vital role in providing high-quality care to our guests with breathing disorders.Responsibilities:Assess and treat guests with respiratory conditionsDevelop and implement...


  • Blanchester, Ohio, United States GHR Healthcare - Travel Division Full time

    GHR Healthcare - Travel Division is seeking a medical professional to fill a 13-week travel nursing position in a Med Surg / Telemetry setting. Key responsibilities include providing high-quality patient care and collaborating with the healthcare team to achieve optimal patient outcomes.About the OpportunityThis role offers a unique opportunity to work with...


  • Blanchester, Ohio, United States Toyota Motor Sales, U.S.A., Inc. Full time

    Job SummaryWe are seeking a skilled Industrial Automation Maintenance Team Member to join our team at Toyota Motor Sales, U.S.A., Inc. As a key member of our maintenance team, you will be responsible for supporting the production, quality, cost, and safety goals of our manufacturing operation and plant facilities.Key ResponsibilitiesOur ideal candidate will...

  • Nursing Assistant

    3 weeks ago


    Blanchester, Ohio, United States The Laurels of Blanchester Full time

    Deliver Exceptional Patient CareAs a Certified Nursing Assistant (CNA) at The Laurels of Blanchester, you will play a vital role in providing compassionate care to our residents. Under the supervision of a registered nurse or licensed practical nurse, you will be responsible for assisting with daily living activities, such as bathing, dressing, and...

  • Respiratory Therapist

    4 weeks ago


    Blanchester, Ohio, United States The Laurels of Milford Full time

    Are you a compassionate and skilled Respiratory Therapist looking to make a difference in the lives of seniors? We are seeking a Respiratory Therapist to join our team at The Laurels of Milford, a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers.Key Responsibilities:Assess, treat, and care for guests with...


  • Blanchester, Ohio, United States Toyota Motor Manufacturing Indiana Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Production Line Worker to join our team at Toyota Motor Manufacturing Indiana. As a Production Line Worker, you will be responsible for ensuring the highest quality standards in the production of vehicles.Key ResponsibilitiesPerform physically demanding manufacturing duties, including standing...


  • Blanchester, Ohio, United States The Laurels of Blanchester Full time

    Job Summary:As a Certified Nursing Assistant (CNA) at The Laurels of Blanchester, you will play a vital role in providing exceptional patient care and support to our residents. Our team values compassion, empathy, and a commitment to delivering the highest standards of care.Key Responsibilities:- Provide direct care to residents under the supervision of a...