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Clinical Field Staff Supervisor

2 months ago

Mechanicsburg, Pennsylvania, United States Residential Home Health and Hospice Full time
Join Our Team as a Clinical Field Staff Supervisor

At Residential Home Health and Hospice, we're committed to delivering exceptional care to our patients. As a Clinical Field Staff Supervisor, you'll play a vital role in supporting our field staff and leaders to ensure the best possible outcomes.

We're a strong leader in the industry, consistently named a Top Workplace by our employees. Our high-value rewards package includes:

  • Up to 22 paid holiday and personal days off in year one
  • Company-funded pension, up to $50,000 credit after 3 years of service
  • DailyPay: Access your money when you want it
  • Industry-leading 360 You benefits program
  • Company-paid emotional health and wellness support for you and your family
  • Adoption assistance
  • Access to Ramsey SmartDollar

Certain benefits may vary based on your employment status.

Key Responsibilities
  • Provide supervision and direction for field staff and act as liaison between field and office staff
  • Responsible for direct management of the POD's Clinical Field Staff, assigning tasks and objectives, and establishing clear measurables for monitoring results versus objectives
  • Responsible for the development and engagement of POD's Clinical Field Staff by fostering a motivating work environment that recognizes and rewards strong performance
  • Monitor clinicians via HCHB reports
  • Update Clinical Record on an ongoing basis as relates to communications, orders, re-hospitalizations, conflicts, etc.
  • Evaluate and address customer concerns, including documentation and resolution
  • Communicate with sales personnel regarding customer issues that arise and may affect referral source relationships
  • Evaluate client episode to determine appropriateness of discharges versus recertification and initiation of orders as appropriate
  • Review staff schedules to assure productivity, communicating with PSC of staff availability, as well as providing Clinical Manager with projected productivity for staff once/week
Requirements
  • A minimum of two (2) years of experience working as a Registered Nurse in home care
  • Minimum of one (1) year of management experience preferred
  • Must possess an Associate's Degree from an accredited School of Nursing

We are an equal opportunity employer and value diversity at our company.