Customer Logistics Supervisor
7 days ago
About the Role:
We are seeking a highly skilled Customer Logistics Supervisor to join our team at Krispy Kreme Doughnut Corporation. As a key member of our logistics team, you will be responsible for overseeing the end-to-end process of our Delivered Fresh Daily operations.
Key Responsibilities:
- Assist the Customer Logistics Manager in managing the assigned driver team, including hiring, training, scheduling, coaching, and discipline.
- Set priorities for the driver team to ensure task completion and coordinate resources and planned work.
- Ensure all drivers follow operational processes and procedures.
- Use judgment to identify, troubleshoot, and resolve day-to-day technical and operational problems.
- Work with the Customer Logistics Manager to adapt plans and priorities to address resource and operational challenges.
- Manage orders and ensure daily systems processes are completed to accurately account for all activity.
- Manage staging and loadout to ensure routes are dispatched and complete.
- Work with 3rd party providers as required to address service concerns or disruptions and develop contingency plans.
Requirements:
- 4+ years' experience in QSR or retail environment with progressive experience in logistics, fleet management, or related responsibilities.
- Valid driver's license.
- Ability to work all necessary work schedules, including holidays/weekends.
- Effective communication skills, both written and verbal.
- Clean driving record (3 years).
- Able to meet DOT Medical Examiner Card eligibility requirements.
- Travel Requirements: 0-10%.
- Must be authorized to work in the US without sponsorship.
About Krispy Kreme:
Krispy Kreme is a global leader in the sweet treat industry, with a focus on making fresh doughnuts using our founder's original recipe. We are committed to touching and enhancing lives through the joy that is Krispy Kreme.
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