Customer Logistics Supervisor

4 weeks ago


Akron, Ohio, United States Krispy Kreme Doughnut Corporation Full time

About the Role:

We are seeking a highly skilled Customer Logistics Supervisor to join our team at Krispy Kreme Doughnut Corporation. As a key member of our logistics team, you will be responsible for overseeing the end-to-end process of our Delivered Fresh Daily operations.

Key Responsibilities:

  • Assist the Customer Logistics Manager in managing the assigned driver team, including hiring, training, scheduling, coaching, and discipline.
  • Set priorities for the driver team to ensure task completion and coordinate resources and planned work.
  • Ensure all drivers follow operational processes and procedures.
  • Use judgment to identify, troubleshoot, and resolve day-to-day technical and operational problems.
  • Work with the Customer Logistics Manager to adapt plans and priorities to address resource and operational challenges.
  • Manage orders and ensure daily systems processes are completed to accurately account for all activity.
  • Manage staging and loadout to ensure routes are dispatched and complete.
  • Work with 3rd party providers as required to address service concerns or disruptions and develop contingency plans.

Requirements:

  • 4+ years' experience in QSR or retail environment with progressive experience in logistics, fleet management, or related responsibilities.
  • Valid driver's license.
  • Ability to work all necessary work schedules, including holidays/weekends.
  • Effective communication skills, both written and verbal.
  • Clean driving record (3 years).
  • Able to meet DOT Medical Examiner Card eligibility requirements.
  • Travel Requirements: 0-10%.
  • Must be authorized to work in the US without sponsorship.

About Krispy Kreme:

Krispy Kreme is a global leader in the sweet treat industry, with a focus on making fresh doughnuts using our founder's original recipe. We are committed to touching and enhancing lives through the joy that is Krispy Kreme.



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