IT Support Specialist II

3 weeks ago


Hilmar CA USA, United States Stefanini Group Full time
Job Summary

Stefanini Group is seeking a highly skilled IT Support Specialist II to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities
  • Technical Support: Provide technical support to clients, including troubleshooting, resolving hardware and software issues, and performing maintenance tasks.
  • Desktop Support: Support desktop and laptop computers, including Windows 7/10 operating systems, and mobile devices.
  • IMAC Support: Install, move, add, and change IT equipment as needed.
  • Inventory Management: Manage and maintain inventory of IT assets, including asset auditing.
  • Documentation: Maintain accurate and up-to-date documentation of system configurations and technical information.
  • Communication: Communicate technical information to both technical and non-technical audiences.
Requirements
  • Knowledge and Skills: Knowledge of multiple manufacturers and operating systems, excellent troubleshooting capability, and ability to work in a team environment.
  • Education and Certifications: High school diploma or equivalent required; relevant certifications a plus.
  • Work Environment: Must be able to work in a fast-paced, dynamic environment and be available to work on-call and other after-hours support needs.
About Stefanini Group

Stefanini Group is a global provider of IT services, including application development, outsourcing, and consulting. We take pride in hiring top talent and developing relationships with our future employees.



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