Service Ambassador

4 weeks ago


Annapolis, Maryland, United States Cooper's Hawk Winery & Restaurant Full time
Service Assistant Job Description

As a Service Assistant at Cooper's Hawk Winery & Restaurants, you will play a vital role in delivering exceptional guest experiences. Your primary responsibility will be to ensure that every guest feels welcome and valued throughout their dining experience.

Key Responsibilities:

  • Greet guests with a warm smile and provide exceptional customer service.
  • Communicate effectively with the kitchen and other departments to ensure seamless service.
  • Prepare and maintain a clean and organized workspace, adhering to health and safety standards.
  • Engage with guests, answering questions and making recommendations to enhance their dining experience.
  • Maintain knowledge of Cooper's Hawk menu and wine offerings.

Requirements:

  • Must be at least 18 years of age.
  • Ability to work flexible shifts, including weekends and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work effectively in a fast-paced environment.

What We Offer:

  • Incredible discounts on dining, retail wine, and private events.
  • Medical, prescription, dental, vision insurance, and wellness program.
  • Company matching 401(k) retirement savings plan.
  • Flexible savings accounts for health and dependent care.
  • Highly competitive pay and team member incentives.

Cooper's Hawk Winery & Restaurants is an equal opportunity employer. We welcome applications from qualified candidates who share our commitment to delivering exceptional guest experiences.



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