Restaurant Operations Manager

4 weeks ago


Modesto, California, United States Outback Steakhouse Matilda Management Full time

We are a franchisee of Outback Steakhouse, an Australian-themed restaurant that prides itself on serving high-quality food and providing exceptional customer service. As a Restaurant Operations Manager, you will play a key role in ensuring the success of our restaurant by overseeing all aspects of restaurant operations, including food preparation, customer service, and staff management.

Key Responsibilities:

  • Contribute to the success of the restaurant's operations by implementing effective strategies to drive sales and improve customer satisfaction.
  • Ensure that all employees are properly trained and developed to meet the needs of the restaurant.
  • Optimize profits by controlling labor, food, and beverage costs through proper ordering and inventory practices.
  • Grow business through sales and marketing initiatives.
  • Increase customer satisfaction and manage standards of service by ensuring that all employees are providing exceptional customer service.
  • Committed to safe food handling, cleanliness, safety, and sanitation standards during the shift and prepares food with proper safety equipment, tools, and recipe specs.
  • Develops Outbackers into Certified Trainers, Keys, and Assistant Culinary Managers and directs restaurant activities on a shift-by-shift basis.
  • Passionate about the taste and temperature of each dish and perfect plate presentations.
  • Demonstrates immaculate standards while maintaining an organized and like-new restaurant.
Requirements:
  • Ability to lift and/or move up to 30 lbs.
  • Vision abilities to include: distance, close, color, depth, and peripheral. Also, the ability to adjust focus.
  • Regular use of hands to finger handles or feels objects, tools, or controls; reach with hands and arms.
  • Able to work in hot and cold environments.
Language and Reasoning Skills:
  • Ability to speak clearly and listen attentively to other employees, customers, and managers.
  • Ability to read and/or follow written and verbal instructions and implement at the same.
  • Ability to add, subtract, multiply, and divide.
  • Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
  • Ability to understand policies and procedures and to follow them.
Outback Steakhouse prohibits the use of drugs and alcohol while in the workplace or on restaurant property. Also, sexual harassment and harassment based upon race, color, national origin, religion, age, gender, sexual preference, or disability is prohibited and will not be tolerated.

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