Restaurant Operations Manager
4 weeks ago
We are a franchisee of Outback Steakhouse, an Australian-themed restaurant that prides itself on serving high-quality food and providing exceptional customer service. As a Restaurant Operations Manager, you will play a key role in ensuring the success of our restaurant by overseeing all aspects of restaurant operations, including food preparation, customer service, and staff management.
Key Responsibilities:
- Contribute to the success of the restaurant's operations by implementing effective strategies to drive sales and improve customer satisfaction.
- Ensure that all employees are properly trained and developed to meet the needs of the restaurant.
- Optimize profits by controlling labor, food, and beverage costs through proper ordering and inventory practices.
- Grow business through sales and marketing initiatives.
- Increase customer satisfaction and manage standards of service by ensuring that all employees are providing exceptional customer service.
- Committed to safe food handling, cleanliness, safety, and sanitation standards during the shift and prepares food with proper safety equipment, tools, and recipe specs.
- Develops Outbackers into Certified Trainers, Keys, and Assistant Culinary Managers and directs restaurant activities on a shift-by-shift basis.
- Passionate about the taste and temperature of each dish and perfect plate presentations.
- Demonstrates immaculate standards while maintaining an organized and like-new restaurant.
- Ability to lift and/or move up to 30 lbs.
- Vision abilities to include: distance, close, color, depth, and peripheral. Also, the ability to adjust focus.
- Regular use of hands to finger handles or feels objects, tools, or controls; reach with hands and arms.
- Able to work in hot and cold environments.
- Ability to speak clearly and listen attentively to other employees, customers, and managers.
- Ability to read and/or follow written and verbal instructions and implement at the same.
- Ability to add, subtract, multiply, and divide.
- Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
- Ability to understand policies and procedures and to follow them.
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