Visitor Experience Associate, Morris Arboretum

2 weeks ago


Philadelphia, Pennsylvania, United States The University of Pennsylvania Full time
Job Summary

The University of Pennsylvania's Morris Arboretum is seeking a skilled Visitor Experience Associate to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable and positive experience for all who visit our beautiful gardens.

Key Responsibilities
  • Greet and assist visitors, handling admissions and parking inquiries
  • Operate the gift shop, answering questions and making sales
  • Provide information and answer questions about the Arboretum's collections and programs
  • Assist with special events and educational programs
  • Work collaboratively with other staff members to ensure a seamless guest experience
Requirements
  • Excellent customer service skills and a friendly demeanor
  • Ability to work in a fast-paced environment and multitask
  • Strong communication and problem-solving skills
  • Ability to work a variable schedule, including weekends and holidays
  • High school diploma or equivalent required; some college or experience in customer service or a related field preferred
What We Offer

The University of Pennsylvania offers a competitive salary and benefits package, including health, dental, and vision insurance, as well as a 403(b) retirement plan. We also offer opportunities for professional development and a dynamic work environment.

If you are a motivated and customer-focused individual who is passionate about providing exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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