Fitness Center Representative

23 hours ago


Cedar Hill, Texas, United States Planet Fitness Full time
Grow with Us

We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130+ clubs and growing. Our mission is to provide an exceptional fitness experience for our members, and we're looking for talented individuals to join our team.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for creating a positive member experience through superior customer service and cleanliness.

Key Responsibilities
  • Provide exceptional customer service to members and guests
  • Check members into the system and facilitate new account sign-ups
  • Respond to member questions and concerns in a timely and professional manner
  • Assist with facility cleaning and maintenance
  • Work collaboratively with the management team to achieve club goals
Requirements
  • Exceptional customer service skills and a positive attitude
  • High school diploma or equivalent required
  • Ability to work in a fast-paced environment and multitask
  • Physical ability to stand for long periods and lift up to 50 pounds
Benefits
  • Competitive hourly rate
  • Free Planet Fitness Black Card membership
  • Opportunities for career advancement
  • Fun and supportive work environment

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and are looking for a rewarding career, we encourage you to apply today



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