Fitness Center Representative
23 hours ago
We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130+ clubs and growing. Our mission is to provide an exceptional fitness experience for our members, and we're looking for talented individuals to join our team.
Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for creating a positive member experience through superior customer service and cleanliness.
Key Responsibilities- Provide exceptional customer service to members and guests
- Check members into the system and facilitate new account sign-ups
- Respond to member questions and concerns in a timely and professional manner
- Assist with facility cleaning and maintenance
- Work collaboratively with the management team to achieve club goals
- Exceptional customer service skills and a positive attitude
- High school diploma or equivalent required
- Ability to work in a fast-paced environment and multitask
- Physical ability to stand for long periods and lift up to 50 pounds
- Competitive hourly rate
- Free Planet Fitness Black Card membership
- Opportunities for career advancement
- Fun and supportive work environment
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and are looking for a rewarding career, we encourage you to apply today
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