Logistics Relationship Manager

3 weeks ago


Syracuse, New York, United States WJW Associates Full time
Job Title:

Logistics Relationship Manager

Job Description

This pivotal role will focus on managing and nurturing client relationships within the transportation sector. The ideal candidate will have a proven track record in transportation management, excellent communication skills, and a passion for delivering solutions that meet our clients' needs.

We are seeking a highly motivated and detail-oriented individual who can develop and maintain strong relationships with key accounts, understand their business needs and challenges, and implement strategic plans to retain and grow account revenue.

The successful candidate will be able to analyze account performance, identify trends and opportunities for improvement, and prepare and present regular performance reports to clients and internal stakeholders.

Key Responsibilities
  1. Develop and maintain strong relationships with key accounts, understanding their business needs and challenges.
  2. Manage daily operations for assigned accounts, ensuring high levels of customer satisfaction and operational excellence.
  3. Coordinate with logistics, operations, and customer service teams to resolve any issues promptly.
  4. Analyze account performance, identifying trends and opportunities for improvement.
  5. Implement strategic plans to retain and grow account revenue.
Requirements and Qualifications
  • Bachelor's degree in Business, Logistics, Supply Chain Management, or related field.
  • Minimum of 3 years' experience in account management or sales within the transportation or logistics industry.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work under pressure and manage multiple accounts simultaneously.


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