Universal Credit Card Program Director

4 days ago


Orlando, Florida, United States The Reserves Network Full time
Job Description

Sales & Marketing - In-Park Site Director Role Overview

The In-Park Site Director, Universal Credit Card Program will lead a team responsible for both the sales strategy and day-to-day operational execution of the Universal credit card program. This role is pivotal in ensuring alignment between sales goals and operational excellence.

The ideal candidate will possess strong leadership and organizational skills, with a proven ability to manage cross-functional teams, implement sales strategies, and provide exceptional operational support.

Key Responsibilities:

  • Leadership & Team Management: Lead and mentor a diverse team of sales and operational professionals, ensuring alignment with strategic goals set by senior leadership within FNBO and Universal Parks.
  • Sales Strategy Execution: Work closely with the Sales Director to implement sales initiatives and strategies across all theme park locations, track sales performance metrics and KPIs, identifying trends and areas for improvement.
  • Operational Oversight & Support: Manage day-to-day operational functions, ensuring smooth execution of in-park activities and efficient support for marketing, technology, and guest services.

The role requires 7+ years of experience in sales, operations, or a related field, with demonstrated leadership experience and strong problem-solving and organizational skills. The estimated salary range is $130,000-$150,000, with benefits including medical, dental, and vision insurance, weekly pay periods, 401k matching up to 5%, and life insurance.



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