Customer Service Representative

3 weeks ago


Bainbridge Island, Washington, United States Walgreens Full time
Job Description:

Customer Service Associate

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments.
  • Maintain a clean and organized store environment, including restocking shelves, facing merchandise, and sweeping floors.
  • Assist with visual merchandising, including constructing and maintaining displays, and completing resets and revisions as directed.
  • Process customer transactions, including voids, returns, rain checks, refunds, and exchanges.
  • Assist with inventory management, including checking in and pricing merchandise, and maintaining records.
  • Implement Company asset protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products.
  • Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
  • Assume web pick-up responsibilities, including monitoring orders, filling orders, and delivering orders to customers.
  • Assist with exterior and interior maintenance, including ensuring a clean, neat, and orderly store condition and appearance.

Requirements:

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.

What We Offer:

Walgreens offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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