Customer Service Representative
3 weeks ago
Customer Service Associate
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Operate a cash register, process transactions, and handle customer payments.
- Maintain a clean and organized store environment, including restocking shelves, facing merchandise, and sweeping floors.
- Assist with visual merchandising, including constructing and maintaining displays, and completing resets and revisions as directed.
- Process customer transactions, including voids, returns, rain checks, refunds, and exchanges.
- Assist with inventory management, including checking in and pricing merchandise, and maintaining records.
- Implement Company asset protection procedures to identify and minimize profit loss.
- Ensure compliance with state and local laws regarding regulated products.
- Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
- Assume web pick-up responsibilities, including monitoring orders, filling orders, and delivering orders to customers.
- Assist with exterior and interior maintenance, including ensuring a clean, neat, and orderly store condition and appearance.
Requirements:
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
What We Offer:
Walgreens offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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