Customer Service Lead

4 weeks ago


Killeen, Texas, United States MOD Pizza Full time

About MOD Pizza
MOD Pizza is a restaurant that makes pizzas that make the world a better place. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Our Mission
We make pizzas that are personal, and everyone belongs. Our team is passionate about creating a positive vibe in our restaurants and delivering amazing pizzas and salads to our guests with radical style and personalization.

Key Responsibilities
As a Restaurant Leadership Position, you will direct the Squad Crew to deliver amazing pizzas and salads to our guests. You will set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal. You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist.

Requirements
Minimum of 1 year of customer service or restaurant leadership experience. Experience successfully leading, coaching, training, and motivating front line employees. Ability to think strategically and act tactically. Ability to stay calm and focused in busy restaurant operations. Must be at least 18 years old.

What We Offer
Competitive hourly rate + an incredible tip share program. Paid sick time, paid vacation, and free food. Discounted pet insurance and gym membership. Free counseling sessions and medical/dental/vision/basic life/disability insurance. 401(k) retirement plan.



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