Retail Sales Associate

1 day ago


Warwick, Rhode Island, United States Cox Communications Full time
About the Role

Cox Communications is seeking a highly skilled Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Explain and demonstrate product capabilities to customers, offering personalized solutions to meet their needs.
  • Meet or exceed targets for customer experience, sales, and retention, ensuring a high level of customer satisfaction.
  • Assist with the opening and closing of retail store environments, maintaining a clean and organized store.
  • Handle cash and credit transactions accurately and efficiently.
  • Participate in workshops, special events, and product demos to stay up-to-date on new products and services.
  • Support fellow sales agents and contribute to a positive team environment.
  • Continuously expand knowledge of current Cox products and competitor offerings through regular training classes.
What We Offer
  • A competitive hourly base rate of $24.04/hour, with opportunities for commission earnings.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for career growth and professional development, with a focus on customer satisfaction and sales excellence.
  • A dynamic and supportive work environment, with a team-oriented culture and a commitment to employee well-being.
Requirements
  • High school diploma or equivalent, with up to 2 years of relevant work experience.
  • Fluency in Spanish, both written and spoken.
  • Strong interpersonal and communication skills, with the ability to build relationships and adapt to a diverse customer base.
  • Ability to meet established sales, retention, and customer experience targets.
  • Computer literacy and an aptitude for learning communication products, services, and accessories.
  • Willingness to work a flexible schedule, including weekends, evenings, and holidays.


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