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Retail Sales Associate

2 months ago

Warwick, Rhode Island, United States Cox Communications Full time
About the Role

Cox Communications is seeking a highly skilled and motivated Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Explain and demonstrate product capabilities to customers, offering personalized solutions to meet their needs.
  • Meet or exceed targets for customer experience, sales, and retention.
  • Assist with the opening and closing of retail store environments, ensuring a seamless customer experience.
  • Handle cash transactions accurately and efficiently.
  • Participate in workshops, special events, and product demos to stay up-to-date on the latest products and services.
  • Support fellow sales agents as needed, fostering a collaborative and supportive team environment.
  • Continuously expand knowledge of current Cox products and competitor offerings through regular training classes.
  • May be required to work in other locations within the same geographical area.
What We Offer

As a Retail Sales Associate at Cox Communications, you can expect a competitive compensation package, including a full-time hourly base rate and monthly targeted commissions. You will also have access to a range of benefits, including comprehensive medical benefits, 401(k) matching, and paid time off.

Requirements
  • High school diploma or equivalent, or up to 2 years of relevant work experience.
  • Fluency in Spanish, both written and spoken.
  • Ability to meet established sales, retention, and customer experience targets.
  • Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach.
  • Ability to build relationships and adapt to a diverse customer base.
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment.
  • Ability to be mobile within the store for extended periods to greet customers and demonstrate products and services.
  • Computer literacy with an aptitude for learning communication products, services, and accessories.
  • Willingness to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to lift 25-50 pounds to help manage stock room inventory.
Preferred Qualifications
  • Some college with a focus in sales, business, and/or management.
  • One year of experience in a related field, such as sales, retail sales, or service industry.
  • Experience selling wireless/mobile products.