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Event Operations Coordinator

2 months ago


San Antonio, Texas, United States Marriott International, Inc Full time
Position Overview:
As an Event Operations Coordinator, you will play a vital role in managing the execution of various special events and leisure activities. Your responsibilities will include:

Key Responsibilities:
1. **Coordination of Events:** Assist in the seamless operation of special events, ensuring all aspects such as lighting, audio-visual setups, and overall cleanliness meet high standards.
2. **Training and Support:** Follow training protocols to support the Special Events Manager and Assistant Managers, while also monitoring and assisting in the training of event staff.
3. **Software Proficiency:** Learn and utilize event management software for ticketing, inventory, and space utilization.
4. **Problem Resolution:** Address and resolve any discrepancies related to finances and inventory.

Standards and Compliance:
Adhere to all company policies and procedures, reporting any incidents or unsafe conditions to management. Maintain a professional appearance and uphold confidentiality regarding proprietary information.

Guest Interaction:
Provide exceptional service by welcoming guests in accordance with company standards, anticipating their needs, and expressing gratitude for their patronage.

Communication Skills:
Utilize clear and professional language in all interactions, including phone etiquette. Foster positive relationships with colleagues to achieve common objectives.

Continuous Improvement:
Identify and propose innovative ideas and processes to enhance operational efficiency, safety, and cost-effectiveness.

Physical Requirements:
Ability to stand, sit, or walk for extended periods and to lift objects weighing up to 25 pounds without assistance.

Qualifications:
- High School diploma or equivalent.
- Minimum of 1 year of relevant experience.
- No supervisory experience required.
- No specific licenses or certifications needed.

Company Commitment:
Marriott International is dedicated to fostering a diverse workforce and maintaining an inclusive culture. We are committed to non-discrimination based on any protected status, ensuring a welcoming environment for all associates.