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Housekeeping Coordinator

2 months ago

Long Beach, California, United States AccorHotel Full time
Job Summary

We are seeking a highly organized and detail-oriented Housekeeping Coordinator to join our team at AccorHotel. As a key member of our Housekeeping department, you will be responsible for ensuring the highest level of cleanliness and service standards in our luxury hotel.

Key Responsibilities
  • Coordinate and provide administrative support to the Housekeeping department, including preparing room assignments, VIP lists, and special requests.
  • Monitor and respond to guest concerns and issues in a timely and effective manner.
  • Work closely with other departments, including Front Desk, Engineering, and Royal Service, to ensure seamless communication and service delivery.
  • Assist with inventory management, uniform distribution, and guest dry cleaning coordination.
  • Maintain accurate records and reports, including shift reports and guest complaints.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • High school graduate or equivalent.
  • Previous housekeeping experience in a luxury environment.
  • Computer literacy in Microsoft Office and experience with Opera Cloud and Alice.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer
  • Competitive hourly rate.
  • Discounted hotel rooms and food and beverage rates.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.