Healthcare Coordinator

2 weeks ago


Phoenix, Arizona, United States Duet: Partners In Health & Aging Full time
Job Title: Coordinator, Homebound Adult Services

Duet supports older adults and adults with disabilities who are homebound through critically needed services including volunteer-based nonemergency medical transportation, grocery shopping, friendly visiting, minor handyperson work, paperwork and technology assistance, and access to other essential services. This full-time position (40 hours per week) supports and coordinates these vital services as part of Duet's homebound adult services team, resulting in improved well-being for hundreds of homebound neighbors each year.

Key Responsibilities:

  1. Provide direct service and support to homebound adults and volunteers.
  2. Refer homebound adults to internal and external services and programs.
  3. Conduct homebound adult home assessments.
  4. Identify and secure matches between volunteers and homebound adults.
  5. Provide outreach to targeted and underserved communities.
  6. Develop positive relationships with service recipients and volunteers through written communications, phone calls, and meetings.
  7. Assist with and facilitate volunteer orientations, educational programs and forums, and participant recognition activities.
  8. Accurately input service activities into a data management system.
  9. Participate in reviewing participant surveys and reports.
  10. Prepare print and digital materials including flyers, newsletters, and emails.
  11. Help carry out Duet events such as conferences, fundraisers, and service activities when assistance is requested.
  12. Promote a culture of philanthropy at Duet.
  13. Carry out additional duties and initiatives as assigned.

Qualifications:

  • Familiarity with community resources.
  • Excellent written and verbal communication skills.
  • Experience with and comfortable utilizing computers and related technology; expert skills in Microsoft Office (Word, Excel, Outlook, etc.).
  • Experience in working with older adults or vulnerable populations preferred.
  • Valid driver's license and ability to travel within Maricopa County.
  • Valid Level One Fingerprint Clearance card or ability to obtain one.
  • Post-secondary education preferred.
  • Bilingual preferred (Spanish and English).
  • Able to lift 30 pounds.

About Duet:

Duet's mission is to promote health and well-being through vitally needed services to homebound adults, family caregivers, and grandfamilies. Our vision is a community where every person ages with compassion, dignity, and hope. Duet is passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, board members, volunteers, and service recipients. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions.



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