Interior Design and Sales Professional

2 weeks ago


Houston, Texas, United States Daltile Full time
Job Summary

The Design Sales Consultant plays a pivotal role in driving sales and customer satisfaction at Daltile. This individual will provide expert advice on interior design and product selection, ensuring seamless customer experiences and influencing purchasing decisions.

Responsibilities

• Utilize design expertise to facilitate tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers.
• Log client showroom visits, contact information, and detailed customer preference and selection notes in CMT, effectively communicating with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure.
• Prospect for new business with an emphasis on Custom Builders and Residential Designers, making outside sales calls as needed and following up on leads to grow and drive business.
• Maintain showroom samples and merchandising, including ordering, receiving, and maintaining models and displays, shipping customer examples as needed to drive sales.
• Plan and host showroom tours and small and large events for industry trade to drive customer sales, attending outside trade events to develop industry relationships and build brand awareness.

Requirements

• A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience.
• Competencies in sales/customer engagement/customer service, design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking.
• Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions easily, using creative skills to document and sell them to clients.
• Computer skills – MS Office, MS Word, Excel, and PowerPoint – Customer management tools a plus.
• Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers to build positive interpersonal relationships with various business partners.

About Daltile

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America. Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization. Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide. Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.

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