IT Support Specialist in Poulsbo, Washington

6 days ago


Poulsbo, Washington, United States Virtual Service Operations Full time

About the Role

Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as an IT Support Specialist in Poulsbo, Washington. This role will be part of our growing relationship with one of our great clients and involves providing technical support for workstations, including software break fix, IMAC, image loads, asset recovery, asset tagging, printer support, and client center support.

Key Responsibilities

- Provide workstation software break fix support
- Perform PC install, moves, adds, and changes (IMAC)
- Load images
- Recover and dispose of assets
- Tag and manage assets
- Provide printer support and assistance with IT service management updates

Qualifications and Requirements

- Previous experience in IT support is desired but not required; training will be provided
- Knowledge of PC imaging and inventory control is essential
- Experience with change management and incident management tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe is preferred

What We Offer

- Competitive salary range of $17-$25 per hour based on experience and qualifications
- Opportunities for professional growth and development in a virtue-centered team environment
- Access to ongoing learning and development opportunities to foster continuous growth

About Us

VSO is a hybrid cloud and managed services consulting firm that values its employees and partners with industry leaders like AWS, IBM, and Microsoft. We prioritize employee well-being and offer a wide range of benefits related to health, retirement, professional development, and more. For more information, please visit our website at https://vso-inc.com/careers



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