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Customer Service Sales Representative

2 months ago


Federal Way, Washington, United States FIRST CASH FINANCIAL SERVICES INC Full time

Retail Sales Associate - CA#2980

Job Category: Customer Service Requisition Number: RETAI03259

Overview

With a robust presence across multiple countries, FirstCash stands as a premier international operator in the pawn industry. We value our team members who embody a competitive spirit and a passion for sales. Our commitment lies in fostering a workplace that balances professional growth with personal well-being.

Encouragement for Bilingual Candidates: We welcome applicants who are bilingual.

What We Provide:

  • Attractive compensation structure (base hourly pay plus commission)
  • Flexible working hours
  • A dynamic and enjoyable work atmosphere
  • Employee Referral Incentives
  • Opportunities for internal promotions and career advancement
  • Exclusive employee discounts

Comprehensive Benefits for Full-Time Employees:

  • Paid Time Off
  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • 401(k) Retirement Plan
  • Tuition Reimbursement

Key Responsibilities:

  • Demonstrate a strong dedication to customer service
  • Exhibit a high-energy and friendly sales demeanor
  • Engage with a diverse range of products, including jewelry, electronics, and tools
  • Thrive in a fast-paced team-oriented environment
  • Interact with customers to assess their needs and propose suitable financial or merchandise solutions
  • Manage inventory, handle cash transactions, and execute merchandising tasks
  • Conduct sales and loan processes
  • Adhere to established policies and procedures during negotiations
  • Possess computer skills and operate standard office equipment
  • Work independently when required
  • Participate in mandatory training sessions, both in-person and online
  • Preferred: 1+ years of experience in customer service and sales
  • Bilingual (Spanish) is a significant advantage

ADA Notice:

As defined by the Americans with Disabilities Act (ADA), a person with a disability is someone who has a physical or mental impairment that substantially limits one or more major life activities. We are committed to providing necessary accommodations to ensure equal employment opportunities for individuals with disabilities.

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