Service Consultant

3 weeks ago


Toluca Terrace CA USA, United States Century West BMW Full time

At Century West BMW, we're seeking a skilled Service Advisor to join our team. As a Service Advisor, you'll play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our service department.

Key Responsibilities:

  • Greet customers promptly and obtain necessary information
  • Clearly report vehicle symptoms and determine recommended maintenance
  • Prepare accurate estimates and establish follow-up times
  • Monitor progress and update customers frequently
  • Verify invoices and explain completed work to customers

Requirements:

  • Proven track record of achieving exceptional customer satisfaction
  • Prior experience as a service advisor or related role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive pay and benefits
  • Flexible working hours
  • Opportunities for professional growth and development


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