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Event Operations Supervisor

2 months ago

Memphis, Tennessee, United States AEG Full time

Position Overview: Event Operations Supervisor

The Event Operations Supervisor is a vital part-time, hourly-paid role that plays a key part in the execution of events at our venue. This position encompasses responsibilities such as event transitions, equipment relocation within the venue and surrounding areas, and various other essential tasks.

In this role, you will serve as the primary liaison for designated events, including team practices and additional functions, reporting directly to the Event Manager.

The hourly compensation for this position ranges from $14 to $16.

As a part-time employee, you will have access to benefits including a 401(k) savings plan with matching contributions.

Key Responsibilities:

  • Assist in the preparation and dismantling of assigned events and activities
  • Transport event materials and supplies throughout the venue and adjacent areas
  • Act as the facility representative during events; conduct pre- and post-event inspections to assess facility conditions; enforce facility regulations and protocols during events; address event-related issues and public inquiries; engage in effective problem-solving
  • Resolve challenges during event setup and execution to ensure all arrangements are precise and satisfactory
  • Oversee operations and support personnel, including housekeeping, setup, utilities, maintenance, security, and event staff
  • Manage service providers
  • Anticipate and fulfill customer needs in accordance with company policies and procedures
  • Foster and maintain constructive relationships with staff, contractors, and facility users
  • Make informed decisions consistent with company policies and procedures under pressure and respond promptly
  • Operate and drive venue vehicles to assist with event transitions
  • Navigate between various areas of the venue for event setup and management
  • Adapt to a flexible schedule that may include early mornings, evenings, overnight shifts, weekends, holidays, and extended hours as directed by your supervisor

Qualifications:

  • Proficient in Microsoft Office applications
  • Self-driven with outstanding interpersonal and communication skills, capable of making operational and managerial decisions in a fast-paced, high-pressure environment
  • Availability for a flexible schedule, including late nights, early mornings, weekends, and holidays as needed
  • Possess a valid driver's license