Barista Shift Lead

4 weeks ago


New York, New York, United States Jack's Stir Brew Full time
About the Role

We are seeking a highly skilled and experienced Shift Lead to join our team at Jack's Stir Brew Coffee. As a Shift Lead, you will be responsible for providing managerial supervision, running your assigned station, and ensuring the proper operation of our stores.

Key Responsibilities
  • Provide exceptional customer service and create a warm hospitality experience for our guests.
  • Operate and run your assigned store station, including cash handling, inventory management, and maintaining a clean and orderly environment.
  • Supervise and train team members, ensuring they meet our high standards for quality and service.
  • Conduct daily store walkthroughs to ensure compliance with health and safety regulations and maintain a clean and welcoming atmosphere.
  • Manage cash handling, including processing transactions, balancing cash drawers, and preparing bank deposits.
  • Communicate effectively with team members, management, and guests to resolve issues and improve service quality.
Requirements
  • High School Diploma or equivalent required.
  • Previous experience in a fast-paced, customer-facing environment, preferably in the food and beverage industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to lift up to 40 pounds and stand for extended periods.
  • Availability to work a minimum of 5 shifts per week, including early mornings and weekends.
About Us

At Jack's Stir Brew Coffee, we are committed to providing our guests with a unique and exceptional experience. We offer a vibrant community atmosphere, certified organic and fair trade coffee, and a variety of delicious pastries and snacks. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.


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