Barista

7 days ago


New York, New York, United States Ralph's Coffee Full time
Ralph's Coffee Barista Job Description

This role is crucial to the success of Ralph's Coffee, as it involves providing exceptional customer service to exceed customers' expectations. The ideal candidate will be responsible for maintaining a clean and comfortable store environment, ensuring prompt service, quality beverages, and products.

Key Responsibilities:
  • Deliver outstanding customer service by responding to customers' needs with a sense of urgency.
  • Prepare and serve hot and cold beverages according to brand specifications and customer requests.
  • Manage cash and credit card transactions, as well as maintain accurate records.
  • Maintain a safe and healthy work environment by following organization standards and sanitation regulations.
  • Communicate effectively with store managers regarding store, employee, and customer needs.
Requirements:
  • 2 years of previous experience as a barista or in a related position.
  • General coffee knowledge and a comprehensive understanding of the coffee-making process.
  • Ability to pour latte art and calibrate espresso machines and coffee grinders.
  • NYC Food Handler's Certification.
  • Excellent customer service and interpersonal skills, both written and verbal.
  • Availability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.

Ralph's Coffee is a leading coffee brand that values its employees and customers. If you are passionate about coffee and providing exceptional customer service, we encourage you to apply for this role.


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