Retail Operations Lead

5 days ago


Naples, Florida, United States Goodwill Industries of Southwest Florida Full time
Job Title

Retail Operations Lead

About the Position

Goodwill Industries of Southwest Florida is seeking an experienced Retail Operations Lead to join our team. This is a full-time opportunity to drive business growth and excellence in our retail operations.

Key Responsibilities:

  • Drive sales growth through effective training, coaching, and mentoring of sales teams
  • Develop and implement strategies to optimize store layouts, visual merchandising, and product offerings
  • Maintain high levels of customer satisfaction through excellent customer service skills
Requirements
  • High school diploma or equivalent required; college degree preferred
  • Two years of retail sales experience required; one year of management/supervisory experience required
  • Ability to learn point of sale, donation systems, office computer, and telephone operations
What We Offer
  • Health, vision, and dental plans
  • 403(b) retirement plan
  • Paid holidays and personal time off (PTO)
  • Employee Assistance Program and store discounts
  • Tuition reimbursement
Our Values
  • Respect: we treat all people with dignity and respect
  • Stewardship: we honor our heritage by being socially, financially, and environmentally responsible
  • Ethics: we strive to meet the highest ethical standards
  • Learning: we challenge each other to strive for excellence and continually learn
  • Innovation: we embrace continuous improvement, bold creativity, and change
Estimated Salary Range

$50,000 - $70,000 per annum, depending on experience



  • Naples, Florida, United States Burlington Full time

    About BurlingtonBurlington is a rapidly growing retail company that values diversity, inclusivity, and customer satisfaction. We strive to provide an exceptional shopping experience for our customers while fostering a positive work environment for our associates.Job SummaryWe are seeking a Retail Stocking Team Lead to join our team in Naples, FL. As a key...


  • Naples, Florida, United States Goodwill Industries of Southwest Florida Full time

    Job OverviewWe are seeking a skilled Retail Operations Manager to join our team in Fort Myers, Florida. The ideal candidate will have excellent customer service skills and the ability to lead a team to achieve revenue and profit objectives.


  • Naples, Florida, United States Lilly Pulitzer Full time

    About the PositionThe Associate Manager is a key role at Lilly Pulitzer, responsible for overseeing daily store operations. This includes sales, client experience, scheduling, and asset management.The ideal candidate will have strong supervisory skills, excellent communication abilities, and a customer-centric approach.Responsibilities:Assist in achieving...


  • Naples, Florida, United States LEAD Staffing Full time

    Job SummaryThe Lead Nursing Manager will oversee the 24/7 operations and management of the PACU, ensuring alignment with hospital policies and nursing standards. This role involves prioritizing patient/family-focused care to meet quality expectations and ensure satisfaction.


  • Naples, Florida, United States PGA TOUR Superstore Full time

    Job Description:Retail Front-End Department HeadOverviewWe are seeking a highly motivated and organized individual to join our team as a Retail Front-End Department Head. In this role, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Support and oversee all Club Services and Front-End...


  • Naples, Florida, United States St. Matthews House Inc Full time

    As an expression of God's love in Southwest Florida, St. Matthews House Inc aims to cultivate communities where people are progressively seen, accepted, challenged, and supported.The Retail Operations Manager plays a vital role in overseeing the daily operations of our thrift store, ensuring exceptional customer service and striving to meet monthly sales...


  • Naples, Florida, United States Goodwill Industries of Southwest Florida Full time

    About UsGoodwill Industries of Southwest Florida is a non-profit organization dedicated to helping people with disabilities and disadvantages achieve independence through job training, education, and employment opportunities.Job SummaryWe are seeking a motivated and experienced Retail Shift Supervisor to join our team at our Naples Park location. As a key...


  • Naples, Florida, United States LEAD Staffing Full time

    At LEAD Staffing, we are seeking an experienced and dedicated Director of Facilities to oversee the operations of our Pine Ridge hospital campus. This exempt position requires a strong background in acute care hospital management and a commitment to maintaining high standards of facility operations.Job OverviewWe are looking for a seasoned professional with...

  • Retail Sales Manager

    3 weeks ago


    Naples, Florida, United States Goodwill Industries of Southwest Florida Full time

    Job Summary:We are seeking a highly skilled Retail Sales Manager to join our team at Goodwill Industries of Southwest Florida. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail sales associates.About Us:Goodwill Industries of Southwest Florida is a...


  • Naples, Florida, United States Winn-Dixie Full time

    Company OverviewWinn-Dixie Retail Stores is a leading retailer in the southeastern United States, offering a wide range of products and services to its customers.Estimated Salary: $25,000 - $35,000 per year, depending on location and experience.Job Description:We are seeking highly motivated and customer-focused individuals to join our team as Cashier...


  • Naples, Florida, United States Gordon Food Service Full time

    Gordon Food Service is a leading food distributor with over 170 stores across the US. We are seeking a Part Time Retail Sales Associate to join our team in Naples, FL.Key ResponsibilitiesProvide exceptional customer service and support to customers in a fast-paced retail environmentMaintain a clean and organized store environment, including stockroom and...


  • Naples, Florida, United States Hibbet Sports Full time

    At Hibbett Sports, we're committed to providing our customers with an exceptional shopping experience. As a Retail Sales Representative, you will play a key role in driving sales growth and delivering outstanding customer service.About the JobThe ideal candidate will have a passion for retail sales and be able to effectively communicate with customers to...

  • Operational Manager

    1 month ago


    Naples, Florida, United States Domino's Pizza LLC Full time

    Company OverviewDomino's Pizza LLC is a renowned food service industry leader, dedicated to delivering exceptional customer experiences. As an Operational Manager - Pizzeria Lead, you'll be at the forefront of our success, overseeing daily operations and driving team performance.About the RoleAs an Operational Manager - Pizzeria Lead, your primary...


  • Naples, Florida, United States Jhlin Full time

    Company OverviewJ.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel.The Job DescriptionWe are looking for a Sales Associate who will embody our company culture...


  • Naples, Florida, United States Bowland, HeadPinz & FastTrax Full time

    Bowland, HeadPinz & FastTrax is an entertainment hub that combines state-of-the-art bowling lanes with vibrant bars, restaurants, and arcades. We are committed to delivering exceptional guest experiences and top-tier service.Job OverviewWe are seeking a seasoned Bar Manager to oversee all bar operations, manage staff, and maintain an engaging environment. As...


  • Naples, Florida, United States Michaels Stores Full time

    Job OverviewWe're seeking a highly motivated and detail-oriented individual to join our team as a Store Experience Coordinator at Michaels Stores. As a key member of our store team, you'll be responsible for maintaining store appearance, delivering exceptional customer service, and supporting sales initiatives.About MichaelsMichaels is a leading arts and...


  • Naples, Florida, United States Goodwill Industries of Southwest Florida Full time

    Assistant Manager Job OpportunityGoodwill Industries of Southwest Florida, Inc.We are seeking a highly motivated and experienced individual to join our team as an Assistant Manager. This role is responsible for achieving revenue, expense, and profit objectives while providing exceptional customer service and leading a team of retail sales associates.Job...


  • Naples, Florida, United States Kangaroo Express Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Kangaroo Express.About the RoleThis role is responsible for providing exceptional customer service, operating the register, performing cashier duties, making purchase suggestions, working with our food program, and maintaining store...


  • Naples, Florida, United States Goodwill Industries of Southwest Florida Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Retail Sales Associate to join our team at Goodwill Industries of Southwest Florida. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions efficiently, and maintaining a clean and organized store environment.About the...


  • Naples, Florida, United States World Market Full time

    About the RoleWe are seeking a seasoned logistics manager to oversee store operations and drive productivity goals at World Market. In this pivotal role, you will be responsible for managing overall store logistics processes, visual execution standards, and stocking routines.Key ResponsibilitiesLead and manage a high-performance team that aligns with our...