Retail Sales Manager

6 days ago


Naples, Florida, United States Goodwill Industries of Southwest Florida Full time

Job Summary:

We are seeking a highly skilled Retail Sales Manager to join our team at Goodwill Industries of Southwest Florida. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail sales associates.

About Us:

Goodwill Industries of Southwest Florida is a non-profit organization dedicated to helping people with disabilities and disadvantages achieve independence through employment, education, and job training. We operate a network of retail stores across the region, offering a wide range of products and services to the community.

Salary: $40,000 - $60,000 per year

Key Responsibilities:

  • Lead a team of retail sales associates to achieve sales targets and improve customer satisfaction
  • Develop and implement sales strategies to drive revenue growth and increase market share
  • Train and develop sales associates to improve their skills and knowledge
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Maintain a high level of customer service and resolve customer complaints in a timely and professional manner

Requirements:

  • High school diploma or equivalent required; associate's degree or higher preferred
  • 1-2 years of retail sales experience, preferably in a supervisory role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong analytical and problem-solving skills

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Flexible scheduling and work-life balance
  • Employee discounts and perks
  • Awards and recognition programs

Our Values:

  • Respect: We treat all people with dignity and respect.
  • Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
  • Ethics: We strive to meet the highest ethical standards.
  • Learning: We challenge each other to strive for excellence and continually learn.
  • Innovation: We embrace continuous improvement, bold creativity, and change.

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