Spa Operations Manager

3 days ago


Charlottesville, Virginia, United States The Boar's Head Resort Full time

Job Summary

We are seeking an experienced Spa Supervisor to oversee the daily operations of our spa facility at The Boar's Head Resort. As a key member of our team, you will be responsible for ensuring a welcoming environment for clients and staff while driving sales and managing operational efficiency.

Salary: $60,000 - $80,000 per year

The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. Key responsibilities include managing day-to-day operations, overseeing employee orientation and training programs, implementing effective sales management strategies, and ensuring compliance with health and safety regulations.

About Us

The Boar's Head Resort is a premier destination for relaxation and recreation. We strive to provide exceptional guest experiences and offer a range of amenities and services to enhance our guests' stays.

Key Responsibilities

  • Manage day-to-day operations of the spa, including scheduling, staffing, and inventory control.
  • Oversee employee orientation and training programs to ensure staff are equipped with the necessary skills and knowledge.
  • Implement effective sales management strategies to meet and exceed revenue goals.
  • Monitor inventory levels, conduct regular audits, and manage purchasing to maintain optimal stock levels.
  • Ensure compliance with health and safety regulations while maintaining a clean and organized environment.

Qualifications

  • Previous experience in spa management or a similar role is preferred.
  • Strong administrative skills with attention to detail in managing records and reports.
  • Proficiency in inventory management systems and retail math concepts.
  • Bilingual abilities are a plus to enhance communication with diverse clientele.
  • Excellent interpersonal skills with the ability to build relationships with clients and staff alike.
  • Proven ability to drive sales through effective marketing strategies and customer engagement.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.


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