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Shift Supervisor

2 months ago

Southaven, Mississippi, United States Krispy Kreme Full time
About the Role

We're seeking a highly organized and customer-focused Shift Supervisor to join our Krispy Kreme team. As a key member of our shop team, you'll play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our doughnut shop.

Key Responsibilities
  • Oversee the daily operations of the shop, including doughnut production, customer service, and cash handling.
  • Train and develop our Krispy Kremers to provide top-notch customer service and ensure a positive shopping experience.
  • Manage shop inventory, including doughnut ingredients and supplies.
  • Assist with scheduling and staffing, ensuring adequate coverage during peak periods.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain a clean and safe shop environment, adhering to company standards and regulations.
Requirements
  • 18 years of age or older.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Excellent organizational and communication skills.
  • Ability to lift up to 75 pounds and stand for long periods.
  • High school diploma or equivalent preferred.
What We Offer

As a Shift Supervisor at Krispy Kreme, you'll enjoy a dynamic and fast-paced work environment, opportunities for professional growth and development, and a competitive compensation package.