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Customer Service Representative

2 months ago

Kansas City, Missouri, United States SP Plus Corporation Full time
Job Summary

We are seeking a highly skilled and customer-focused Cashier - Parking Attendant to join our team at SP Plus Corporation. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring a seamless parking experience for our clients.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to customers, responding to their needs and resolving any issues in a professional and efficient manner.
  • Cash Handling: Count and reconcile cash at the beginning and end of each shift, ensuring accuracy and security of cash transactions.
  • Parking Operations: Operate a cash register, process transactions, and maintain a clean and organized workspace.
  • Communication: Effectively communicate with customers, colleagues, and supervisors to ensure a smooth and efficient parking experience.
  • Problem-Solving: Resolve customer complaints and issues in a professional and courteous manner.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service or cash handling experience preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and basic math skills.
  • Licenses/Certifications: Valid state-issued driver's license required.
Working Conditions

This is a full-time position, requiring regular attendance and flexibility to work a variety of shifts, including evenings and weekends. The employee will be required to stand for long periods, use a cash register, and lift up to 25 pounds.