Operations Manager Trainee

3 days ago


Phoenix, Arizona, United States PDS Health Full time
About the Role

PDS Health is seeking a highly motivated and experienced Operations Manager Trainee to join our team. As an Operations Manager Trainee, you will play a critical role in the success of our dental offices by learning and implementing best practices in operations management.

Key Responsibilities
  • Model Company Culture: Embody the values and standards of PDS Health, promoting a positive and productive work environment.
  • Team Management: Assess, hire, and retain top talent, providing comprehensive training, supervision, and coaching to ensure team members excel in their roles.
  • Issue Resolution: Analyze and resolve staff and patient issues in a timely and effective manner, developing creative solutions to drive positive outcomes.
  • Operational Excellence: Execute the PDS Health Operational Model with consistency, driving year-over-year revenue and profit growth while managing expenses to achieve monthly goals and budget.
  • Leadership and Development: Foster a culture of continuous learning, providing coaching and mentoring to team members to identify and implement opportunities for improvement.
  • Communication and Collaboration: Maintain open and transparent communication with direct supervisors, team members, and patients, building trust-based relationships and promoting a positive work environment.
  • Compliance and Reporting: Ensure adherence to company policies, state, and federal regulations, reporting weekly to Regional Managers on accomplishments, areas for improvement, and performance goals.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: Five or more years of related work experience in operational management, with a proven track record of success in team management, leadership, and problem-solving.
  • Skills: Strong analytical and problem-solving skills, with the ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficiency in Microsoft Office, Epic, 1VU, and BOX required.
  • Personal Qualities: Results-oriented, effective team builder, patient advocate, process-focused operator, and influencer with excellent communication and leadership skills.
What We Offer
  • Competitive Compensation: $25.50-$35.50 per hour.
  • Benefits Package: Medical, dental, and vision insurance, paid time off, tuition reimbursement, and 401(k) matching.
  • Professional Development: Opportunities for growth and advancement within the company, with a focus on continuous learning and skill development.


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