Tax Office Operations Manager

4 days ago


Leesburg, Florida, United States H&R Block Full time
About the Role

We are seeking a highly skilled and experienced Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.

Key Responsibilities
  • Execute and hold all tax office associates accountable to Service Standards execution and client service experience
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
Requirements
  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Positive attitude
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
About H&R Block

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.


  • Tax Office Manager

    1 day ago


    Leesburg, Florida, United States H&R Block Full time

    Job SummaryWe are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a Multi-Unit Team Leader, you will be responsible for providing leadership and guidance to our tax office teams, ensuring that our clients receive exceptional service and that our offices operate efficiently and effectively.Key...

  • Office Manager

    4 days ago


    Leesburg, Florida, United States MasTec Advanced Technologies Full time

    Job SummaryThe Office Manager is responsible for ensuring the smooth operation of the office, providing administrative support to the team, and maintaining accurate records. This role requires excellent communication, problem-solving, and organizational skills.Key ResponsibilitiesProvide administrative support to multiple offices, supervisors, and clerical...

  • Office Manager

    5 days ago


    Leesburg, Florida, United States Energy Erectors Inc. Full time

    Job SummaryThe Office Manager is a key role within Energy Erectors, Inc. responsible for ensuring the smooth operation of the office. This position requires excellent communication, problem-solving, and managerial skills to oversee all activities, projects, and employees in the office.ResponsibilitiesProvide administrative support to multiple offices,...


  • Leesburg, Florida, United States Checkers Drive-In Restaurants , Inc. Full time

    Job Title: Assistant ManagerJob Summary: We are seeking an experienced and motivated Assistant Manager to join our team at Checkers & Rally's. As an Assistant Manager, you will play a key role in supporting the General Manager in executing the restaurant plan, achieving sales and profit goals, and providing excellent guest and team service.Key...


  • Leesburg, Florida, United States Checkers Drive-In Restaurants , Inc. Full time

    Purpose of Your WorkAt Checkers & Rally's, we strive to make a positive impact on people's lives by serving our Franchisees, Teams, and Guests.Key ResponsibilitiesBuild sales and profits by promoting Guest satisfaction and managing restaurant operations.Escalate any concerns or recommendations with the restaurant, employees, or Guests to the General...


  • Leesburg, Florida, United States Denny Full time

    Job DescriptionJob Title: Restaurant Operations ManagerJob Summary:We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Denny's. As a Restaurant Operations Manager, you will be responsible for the overall management of our restaurant operations, including staff management, controllable profit plan achievement,...


  • Leesburg, Florida, United States Domino's Full time

    Domino's Assistant Manager RoleAs an Assistant Manager at Domino's, you will be responsible for the daily operations and service of our store. We pride ourselves on making hot & fresh food, delivering in a timely manner, and taking great care of our customers.Key Responsibilities:Lead a team to achieve store goals and objectivesManage store operations,...


  • Leesburg, Florida, United States Dunkin Full time

    Job Title: Multi-Unit Restaurant ManagerAre you a seasoned restaurant professional looking for a challenging role that will utilize your leadership skills and passion for delivering exceptional customer experiences? We are seeking a highly motivated and experienced Multi-Unit Restaurant Manager to join our team.Job Summary:The Multi-Unit Restaurant Manager...


  • Leesburg, Florida, United States Domino's Pizza LLC Full time

    General ManagerAbout the RoleThe General Manager is responsible for overseeing the overall operations of our store, ensuring that all standards are met and exceeded. This includes managing store employees, maintaining a clean and safe environment, controlling inventory and labor costs, and meeting performance goals.Key Responsibilities• Recruit, train, and...

  • General Manager

    2 months ago


    Leesburg, Florida, United States Denny Full time

    Job DescriptionJob Title: Restaurant Operations ManagerJob Summary:We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Denny's. As a Restaurant Operations Manager, you will be responsible for the overall management of our restaurant operations, including staff management, controllable profit plan achievement,...


  • Leesburg, Florida, United States Domino's Full time

    Job OverviewDomino's is seeking a highly skilled General Manager to lead our store team. As a General Manager, you will be responsible for overseeing all aspects of store operations, including employee management, inventory control, and customer satisfaction.Key ResponsibilitiesRecruit, train, and develop a high-performing team of store employeesEnsure...


  • Leesburg, Florida, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for providing leadership and guidance to our tax office teams, driving business growth, and delivering exceptional client experiences.Key ResponsibilitiesManage office staffing,...


  • Leesburg, Florida, United States Domino's Full time

    Job OverviewAs a General Manager at Domino's, you will be responsible for leading a team of store employees to deliver exceptional customer service and drive sales growth. This role requires strong leadership and problem-solving skills, as well as the ability to empower team members to achieve their full potential.Key ResponsibilitiesRecruit, train, and...

  • General Manager

    2 weeks ago


    Leesburg, Florida, United States Denny Full time

    Job DescriptionJob Title: Restaurant Operations ManagerJob Summary:We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Denny's. As a Restaurant Operations Manager, you will be responsible for the overall management of our restaurant operations, including staff management, controllable profit plan achievement,...


  • Leesburg, Florida, United States UF Health Full time

    Job Summary:We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at UF Health. As a Medical Receptionist, you will play a critical role in ensuring the smooth operation of our medical office.Key Responsibilities:Coordinate patient flow, including registration, authorizations, and schedulingProcess co-payments and manage...


  • Leesburg, Florida, United States Walgreens Full time

    Job SummaryAs a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.Key Responsibilities* Opens and closes the store, including starting up required systems and ensuring...


  • Leesburg, Florida, United States Hibbett Retail, Inc. Full time

    Job Title: Retail Operations Manager in TrainingJob Summary: We are seeking a highly motivated and organized Retail Operations Manager in Training to assist the Store Manager in controlling the assets of Hibbett I City Gear.Key Responsibilities:* Assist the Store Manager in establishing action plans to accomplish departmental and overall store...


  • Leesburg, Florida, United States Leesburg Dermatology & Mohs Surgery Full time

    Job SummaryWe are seeking a highly skilled and experienced medical receptionist to join our team at Leesburg Dermatology & Mohs Surgery. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.Key ResponsibilitiesConfirm patient appointments and verify patient...


  • Leesburg, Florida, United States Diamond Select Inc Full time

    General Manager OpportunityDiamond Select, Inc. is seeking a highly skilled General Manager to lead our Taco Bell restaurant in the Leesburg / Lake County area. As a General Manager, you will be responsible for building a high-performing team that delivers exceptional customer experiences and drives sales growth.Key Responsibilities:Team Development: Find,...


  • Leesburg, Florida, United States Diamond Select Inc Full time

    Key ResponsibilitiesYour role as a General Manager is to build a high-performing team that consistently delivers exceptional customer experiences.Develop and implement effective training plans to enhance team skills and knowledge.Identify and hire top talent to join our team.Lead by example and coach team members to achieve their full potential.Monitor and...