Restaurant Operations Manager
4 days ago
At Checkers & Rally's, we strive to make a positive impact on people's lives by serving our Franchisees, Teams, and Guests.
Key Responsibilities- Build sales and profits by promoting Guest satisfaction and managing restaurant operations.
- Escalate any concerns or recommendations with the restaurant, employees, or Guests to the General Manager.
- Assist with interviewing and hiring the right Team Members.
- Ensure policy and procedures are being followed on shifts.
- Train Team Members on operations, Company policies, and procedures, as well as Guest service.
- Identify and respond to complaints and policy and procedure violations.
- Provide regular feedback and coaching to Team Members on their performance.
- Help ensure the restaurant is a safe, clean, and fun environment for our employees and Guests.
- High School Diploma or General Education Degree (GED) - Preferred.
- Food Safety Certified.
- 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
- Basic math skills.
- Microsoft Office and general systems experience.
- Strong interpersonal and verbal and written communications skills.
- Ability to work flexible schedule and extended hours.
- High energy to keep up with our fast-paced environment.
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow.
- Operations Excellence: Our team expects and delivers nothing but the best.
- Training & Development: We bring out the best by ensuring everyone gets well-trained.
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
- Benefits & Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses.
- Compensation: Work today and get paid tomorrow (details available at the restaurant during your interview).
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