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Front Desk Medical Receptionist

2 months ago

Middletown, United States Goconfluent Full time

Job Summary

We are seeking a highly motivated and organized Front Desk Medical Receptionist to join our team at Goconfluent. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities:

  • Create a positive first impression with all patients and visitors
  • Display outstanding customer service skills and respond to patient inquiries in a timely and professional manner
  • Schedule patient appointments and manage the clinic's calendar
  • Perform data entry and maintain accurate and up-to-date patient records
  • Collect and process patient payments and manage the clinic's finances
  • Operate the multi-line phone system and respond to incoming calls
  • Fax, mail, and file medical records and other sensitive documents
  • Prepare bank deposits and manage the clinic's cash handling
  • Post and extract daily charges and manage the clinic's billing
  • Verify patient insurance benefits and obtain pre-certifications
  • Communicate effectively with clinic and billing staff regarding patient matters
  • Communicate effectively with referring providers and their office staff
  • Participate in educational activities and attend staff meetings
  • Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a medical office setting preferred
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information