Front Desk Agent

3 weeks ago

Strasburg, Virginia, United States Aimbridge Hospitality Full time

bJobSummary/bbrbrAsaFrontDeskAgentatAimbridgeHospitality,youwillberesponsibleforprovidingexceptionalguestservice,registeringguests,andensuringasmoothstayexperience.Yourprimaryresponsibilitieswillincluderegisteringguests,makingandmodifyingreservations,andhandlinghoteloperatorandconciergeduties.Youwillalsoberesponsibleforprovidingattentive,courteous,andefficientservicetoallguestspriortoarrivalandthroughouttheirstay,whilemaximizingroomrevenueandoccupancy.brbrbResponsibilities/bbrbrRegisterguestsandhandleroomassignmentsbrbrMakeandmodifyreservations,includinghandlingratequotesandscenariosbrbrHandlehoteloperatorandconciergeduties,includingansweringguestinquiriesandprovidinginformationonhotelservicesandfacilitiesbrbrProvideexceptionalguestservice,includinggreetingandwelcomingguests,andensuringasmoothstayexperiencebrbrMaintainaccuraterecordsandreports,includingguestinformationandroomassignmentsbrbrbQualifications/bbrbrHighschooldiplomaorequivalentrequired;collegecourseworkinarelatedfieldhelpfulbrbrExperienceinahotelorrelatedfieldpreferredbrbrPossessapositiveandupbeatpersonality,withadesiretodeliveroutstandingcustomerservicebrbrDemonstratetheabilitytomulti-task,bedetail-oriented,andproblem-solveinordertoeffectivelydealwithinternalandexternalcustomersbrbrMustbeabletoconveyinformationandideasclearly,andevaluateandselectamongalternativecoursesofactionquicklyandaccuratelybrbrMustbeabletoworkwellinstressful,high-pressuresituations,andhandleproblemsintheworkplace,includinganticipating,preventing,identifying,andsolvingproblemsasnecessarybrbrMustbeeffectiveinhandlingcash,preparinganddepositingcashdrops,securingandbalancingbankbrbrMustbewillingandabletoworkavariedschedule,includingevenings,nights,weekends,andholidaysbrbrbBenefits/bbrbrCompetitivebenefitspackage,includingmedical,dental,andvisioncoverage,short-termandlong-termdisabilityincome,termlifeandAD&Dinsurance,paidtimeoff,employeeassistanceprogram,and401(k)retirementplanbrbrOpportunitiesforprofessionalgrowthanddevelopment,includingtrainingandeducationprogramsbrbrCollaborativeanddynamicworkenvironment,withateamofprofessionalswhoarepassionateaboutservingguestsanddrivingexceptionalresults

  • Front Desk Operations Manager

    3 weeks ago

    Strasburg, Virginia, United States Avion Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional guest service and ensuring a smooth and efficient front desk operation. This role requires a strong ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.Key ResponsibilitiesAssist the Front Desk Manager in...

  • Front Desk Representative

    3 weeks ago

    Strasburg, Virginia, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our valued guests. This role requires a strong ability to multitask, work in a fast-paced environment, and maintain a high level of professionalism at all times.Key...

  • Front Desk Supervisor

    3 weeks ago

    Strasburg, Virginia, United States Avion Hospitality Full time

    Job SummaryThe Front Desk Supervisor is responsible for providing exceptional guest service and ensuring a smooth hotel operation. This role requires a strong ability to multitask, prioritize tasks, and maintain a positive attitude in a fast-paced environment.Key ResponsibilitiesAssist the Front Desk Manager in ensuring a high level of guest...

  • Customer Service Representative

    3 weeks ago

    Strasburg, Virginia, United States FirstBank Full time

    Job Summary: We are seeking a highly skilled Customer Care Representative to join our team at FirstBank. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients via phone.Key Responsibilities:Answer and resolve customer inquiries regarding our products and services.Route incoming calls as...

  • Customer Service Representative

    1 month ago

    Strasburg, Virginia, United States FirstBank Full time

    Job Title: Customer Care RepresentativeAt FirstBank, we are seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients via phone, ensuring that their needs are met and exceeded.Key Responsibilities:Answer and...

  • Customer Service Representative

    3 weeks ago

    Strasburg, Virginia, United States FirstBank Full time

    Job Title: Customer Care RepresentativeAt FirstBank, we are seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a key member of our Customer Care Center, you will be responsible for providing exceptional customer service and support to our valued clients.Key Responsibilities:Customer Inquiries: Respond to and...

  • Customer Care Rep

    2 months ago

    Strasburg, United States FirstBank Full time

    Position Purpose: The Customer Care Representative is primarily responsible for providing customers with assistance via telephone as well as routing customer calls to as appropriate. It is essential that the Customer Care Representative possess excellent communication and customer service skills. Essential Duties (These are the primary duties for your...