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Lead Sales Associate

2 months ago

Decatur, Alabama, United States Dollar General Full time
Job Summary

The Lead Sales Associate plays a vital role in maintaining a clean, well-organized store with a customer-first focus. This position is responsible for assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets.

Key Responsibilities
  • Customer Service Leadership: Provide superior customer service leadership; greet and assist customers.
  • Cash Handling: Operate cash register and scanner to itemize and total customers' purchase, collect payment from customers, and make change.
  • Merchandise Management: Follow company work processes to receive, open, and unpack boxes, cartons, and totes of merchandise; stock merchandise, restock, and rotate merchandise on shelves, and build merchandise displays.
  • Store Maintenance: Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
  • Planogram Implementation: Assist in implementation and maintenance of planograms.
  • Store Operations: Open and close the store under specific direction of the Store Manager.
  • Additional Duties: Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.
Requirements
  • Knowledge and Skills: Effective interpersonal and oral communication skills; understanding of safety policies and practices; ability to read and follow planogram and merchandise presentation guides; ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages; ability to perform cash register functions; knowledge of cash, facility, and safety control policies and practices; knowledge of cash handling procedures including cashier accountability and deposit control.
  • Work Experience and/or Education: High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
  • Working Conditions: Frequent walking and standing; frequent bending, stooping, and kneeling to run check out station, stock merchandise, and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise; frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers; frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds; occasional climbing (using step ladder) up to heights of six feet; fast-paced environment; moderate noise level; occasional exposure to outside weather conditions; occasional or regular driving/providing own transportation to make bank deposits, attend management meetings, and travel to other Dollar General stores.