Sales Associate

4 weeks ago


Decatur, Alabama, United States Hibbett Retail, Inc. Full time

Job Title: Sales Associate

Job Summary:

The Sales Associate is responsible for providing quality customer service and promoting merchandise in stores. They must be knowledgeable in each product area or department and uphold policies, procedures, and standards listed in the visual manual.

Key Responsibilities:

  • Provide extraordinary customer service, including helping customers as they enter the store and assisting multiple customers during peak periods.
  • Promote and sell services and merchandise provided by Hibbett I City Gear.
  • Consistently set goals to grow and improve selling skills and track overall sales.
  • Practice and uphold all Hibbett I City Gear policies, procedures, and standards.
  • Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
  • Utilize presenting merchandise to promote and sell goods.
  • Consistently achieve and/or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
  • Attend all staff meetings and tech clinics for the store.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures.

Requirements:

  • 0-2 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Team-player passionate about outstanding customer service and selling merchandise.

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